Pigeon User Reviews

Pigeon Loans inc.

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Significant delays in payment processing

The app documentation states that card payments will be deposited to the recipients account in 1-4 business days. It’s now been 11 business days and the funds are still sitting somewhere in limbo with Pigeon. Beware if it’s a bank to bank transfer (not credit card)…processing will take even longer, up to 3 weeks! This deviates significantly from other payment platforms. Not sure why Pigeon does this. They were getting my $7.99/mo already for the convenience of in-app payments, but now I’ll just cancel that feature, use Venmo for the payment, then log the manual payment in Pigeon for free. They’re really shooting them selves in the foot.

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EliteMember

9 days ago

⭐️⭐️⭐️⭐️⭐️ The Pigeon App is a game-changer!

It simplifies lending to friends and family, making the process seamless and transparent. Love the intuitive design and built-in tracking features. Highly recommend!"

EH Estates

7 months ago

Response from developer

Fantastic! 🤩 Thank you so much for the wonderful review - we're happy you are enjoying your Pigeon experience thus far!

Good app

all good

Jefferson0413

7 months ago

Simple & Great Features

Pretty easy to use, not having to remember to bug or reminder people who owe me money is great. Also has a ton of cool features like the ability to delay interest accrual on a loan or generating a contract if you need it. Customer support is also TOP NOTCH, they’re always online and have helped with every question/request I’ve had under the sun. Liking Pigeon a lot so far!

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brianb43

7 months ago

Response from developer

Glad you like our product, we're always working to make it better 🙏 and thank you for the review!

No help when someone doesnt pay you back

I wish there was more support or instructions for when someone disappears or refuses to pay you back

Peter_Pan_623

7 months ago

Response from developer

Hi! Thanks for reaching out, we're sorry to hear about this! On Pigeon if someone refuses to pay you back there isn't much we can do for you as a 3rd party just like the risk of any loan you would make irrespective of Pigeon. However, if you have used our Contract Protection feature that would allow you legal protections. Along with that we have published articles throughout our Blog and FAQs that help explain options such as tax advantages, or loan extensions, you can take when you are not paid back. Feel free to check out all of those resources and more at https://www.usepigeon.io/help-center/faq

Outstanding Loan Platform & Customer Service

I’ve been using Pigeon Loans for a few months now. The app is so simple and straightforward. After the first deposit, funds arrived really fast after 2 business days. This app does a great job organizing loans and keeping everything on schedule with payment reminders. Lending and borrowing money from friends and family is now less stressful.

Above all those get things, customer service is superb. Throughout my time with Pigeon Loans Brian has always been able to answer my questions in a very timely manner. There was even an issue recently with my account. I emailed support and literally within 10mins on a Sunday Brian fixed the issue. That is AMAZING dedication to this project. The Pigeon team is awesome and I highly recommend trusting them to facilitate your lending/borrowing needs!!!

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Jbizzie4shizzie

8 months ago

Response from developer

We love to hear this! We are glad the extra organization and issue free experience has been great for you! 🙌 We're always here if anything ever comes up in the future!

Extremely easy to use

This was a game changer for loaning money. Extremely easy to use and just took minutes to create a loan

Cierrasdad

a year ago

Response from developer

Amazing! Happy to hear we changed the game for you! If there is ever anything else we can do to improve our app for you, just feel free to reach out 😇

So helpful!

We wanted to do a loan with a family member, but didn’t want to hassle with tracking interest and payments. The pigeon app makes it super easy and let’s our family member take care of everything on their own in the app!

Mikey:-p

a year ago

Response from developer

We love it! 🥳 We're glad we made tracking things between your family a little bit easier!

Just what we needed

I loaned my friend some money for starting up her small business, this app has done exactly what we needed, and we reached out to customer service for support, that too was very informative, easy, and quick.

Klynch83

a year ago

Response from developer

Fantastic! We're super happy to hear that we helped you help a small business in need! We hope that you will continue enjoying your experience with Pigeon 🎉

Loans Between Family or Friends

Pigeon Loans is an amazing service that makes it super easy to create loans between friends! It's packed with features that make payments a breeze, whether you're in the app or offline. Plus, it keeps you in the loop with regular notifications. I absolutely love it and gave it a five-star rating in the app store! One suggestion to make it even better would be to add a feature to download a PDF copy of the agreement. This could be a handy reference, just in case. And wouldn't it be cool if Pigeon Loans could integrate with a service like "courtlinked.com"? Just a thought!

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Theknowerofall

a year ago

Response from developer

Amazing suggestions and thanks for this review! 🤩 You can now download copies of your loan agreements as a PDF via our mobile app or desktop site at your convenience. If you ever need help from us or have more suggestions, always feel free to reach out to us at support@usepigeon.io