Leave a Review ATCU Mobile
Useless
Where do I start with this garbage account. They have the regular balance and available balance like every other bank and union would have. But with them it’s just for show.
You swipe tap or enter the pin for the card at 99% places the balance fails to update. It literally comes off the balance shows the updated available balance then seconds later the pending transaction disappears and your balance is back to what it was before the transaction took place.
then days later the transaction reappears and comes out the account.
The answer to this major issue from Albertville branch is to keep the receipts and track your balance that way.
The member representative at Gadsden branch was simply I don’t know what’s going on but it happens to everyone.
Absolutely useless do not bother with these idiots they think a name change will solve their problems maybe a working app and system might be a better start huh??Show lessMichaelWilson1806
Excellent
The staff in Albertville are some of the nicest I have ever encountered in a financial institution.
Jennifer Willis the branch manager and her team was more than welcoming she opened my account and my partners account also my partners dad that same day.
She was polite professional and it will be a pleasure using Alabama teachers credit union (Emblem) for my everyday banking and more in the future.
Only criticism I have is no deposit taking ATMs in Albertville Gadsen or Boaz areas including other co-op ATMs they only take deposits for that union not Emblem but the shared branching is the best feature and the easy ability to send money to other members like my family.
Thank youShow lessAmazing
I really love how easy it is to use the mobile appAlert Alert Fix