Leave a Review ATCU Mobile
Useless
Where do I start with this garbage account. They have the regular balance and available balance like every other bank and union would have. But with them it’s just for show.
You swipe tap or enter the pin for the card at 99% places the balance fails to update. It literally comes off the balance shows the updated available balance then seconds later the pending transaction disappears and your balance is back to what it was before the transaction took place.
then days later the transaction reappears and comes out the account.
The answer to this major issue from Albertville branch is to keep the receipts and track your balance that way.
The member representative at Gadsden branch was simply I don’t know what’s going on but it happens to everyone.
Absolutely useless do not bother with these idiots they think a name change will solve their problems maybe a working app and system might be a better start huh??Show lessMichaelWilson1806
Excellent
The staff in Albertville are some of the nicest I have ever encountered in a financial institution.
Jennifer Willis the branch manager and her team was more than welcoming she opened my account and my partners account also my partners dad that same day.
She was polite professional and it will be a pleasure using Alabama teachers credit union (Emblem) for my everyday banking and more in the future.
Only criticism I have is no deposit taking ATMs in Albertville Gadsen or Boaz areas including other co-op ATMs they only take deposits for that union not Emblem but the shared branching is the best feature and the easy ability to send money to other members like my family.
Thank youShow lessAmazing
I really love how easy it is to use the mobile appAlert Alert Fix
Review
Best credit union bank I’ve ever dealt with that take great care of their customerspaytonhorton
This app is awesome
It’s so fast and efficient. It has so many features. I’ve linked all of my other debit accounts, credit cards, savings accounts, and my car loan and I can monitor all of them from here. It has free credit score monitoring. I haven’t seen what all features are available yet. This is definitely the best banking app I’ve used and I’ve had several online/app only accounts that were just bleh. So for this to just be one of the ways to access your ATCU accounts they are definitely doing something right.Show lessLukePeek
Save time and money
I’m thankful for the updates and information they provide.She She mamaw
Best Banking App
Since the update, this app is my favorite of all banking apps. It has some features that big financial institutions do not have. It’s very easy to navigate and use. If you’re qualified to become a member of ATCU and you appreciate convenience with modern day technology and banking, I highly suggest you apply to become a member. As a bonus, when you’re not banking online, you’ll be treated excellent by some of the most kind employees and get great rates on things you want to finance with them - all while being able to review details and rates of your accounts and loans with the tap of a few buttons.Show lessSeth_B97
Bugs crashes
This app was running better than the last for a while but lately all it does is freeze and crash.DixonChick88
Recommend
This app has been one of the easiest bank apps I have had! Everything works as it should. Love it!adomingo97
Moved Out of State
We moved out of Alabama (miss it terribly) and are so thankful for this mobile app! It allows us to do our all of our banking with no problems even though we are several states away! We appreciate this app as well as Jared who has helped us tremendously! We are thankful to be able to keep our ATCU account wherever we are!Show lessDr.robin23
