When I first took out my car payment loan through this bank, it was as easy as going online and click pay. After their so-called update to their system “to make things better” it has been an absolute train wreck. Every month I have to transfer money from my regular checking account (different bank) five days before my car payment is due because with the new updated system that’s how long a transfer takes! The last two days I’ve signed on to schedule my car payment for the 1st and now the calendar doesn’t work. This website and app is so frustrating. It is enough for me to never take out a car loan through this company again! As soon as I pay this vehicle off, I am washing my hands of this establishment. If you do not have five days to wait on your money to transfer from one bank to another, do not do business with this bank!!
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