Leave a Review AmFirst Digital Banking
Terrible Website/App
When I first took out my car payment loan through this bank, it was as easy as going online and click pay. After their so-called update to their system “to make things better” it has been an absolute train wreck. Every month I have to transfer money from my regular checking account (different bank) five days before my car payment is due because with the new updated system that’s how long a transfer takes! The last two days I’ve signed on to schedule my car payment for the 1st and now the calendar doesn’t work. This website and app is so frustrating. It is enough for me to never take out a car loan through this company again! As soon as I pay this vehicle off, I am washing my hands of this establishment. If you do not have five days to wait on your money to transfer from one bank to another, do not do business with this bank!!Show lessCre0420
Not the best
Not happy with some of the new updates in the app. All transactions are now one color. I preferred when deposits were green and withdrawals were black. It was easy to glance at and easily distinguish transactions. I also don’t like how there is a separate app to manage notifications. That should have been integrated when they did the latest upgradesShow lesskimr12387
Easy to use and helps me save money !
Love the app ! I can transfer money from my other bank accounts to this one. I have a savings account with them and I love how I have to wait a few business days if I want to transfer money or not be lazy and get up and go to the bank if I want money out of my savings. It has helped me save a lot of money !Show lesskyanamd
Great app muddled by one bug
Would love to give it 5 stars but for the last year or two the “Remember my device” function has been bugged. So I have to manually log in every time. Not a huge issue but definitely annoying. Otherwise the app works well and looks good.scarecrow510
Always Consistent
The America’s First app is always consistent. I consult it daily to check account balances, see when checks clear, and transfer money when necessary. It has never let me down.BigFed2
Good when it works
App is very user friendly when it works. However for the last 6 months, when I tap my balance to open my account fully, it just crashes. EVERY SINGLE TIME. I cannot see beyond my quick look period. It has become very annoying and frustrating.MAJ0911
Frustrating new problems
For the past few months every time I open my app it will show my quick balance page, but when I go to open the account it will close the app on me after my Face ID. I will have to delete the app and re download it in order to get into my account.
This has been going on ever since the last update and is extremely frustrating to have to go through so many steps every time. Clearly there is a bug that need sorted out.Show lesskrislongv
Needs update to fix bugs
Whenever I want to look at my transactions and try to use Face ID to log in the app completely crashes. If I don’t use Face ID then it allows me to look at the transactions. I’ve completely deleted the app and reinstalled and still having the problem.User12356789
Needs improvement
App lags, transfers will say they failed prompting you too retry, still fail then next day 1/2 the transfers will post, the others will not show up anywhere except in transfer history and they say failed. Sometimes the transfers from your own accts are immediate other times it takes 2-3 days. Ex: transfer from 71 to 72. Sometimes you can use face id, other times for no reason it'll say error and you gotta enter your pw, then it just spins and nothing. You're still not logged in. It's kinda ghetto.Show lessZ.Suits 💘
Great people
AmericasFirstFCU is a great place to bank with. I only wish they had a service to help me build my credit scoreddiianah
