Misleading summary page on mobile app
The summary page on the mobile app says that I owe zero dollars to my line of credit. I get a phone call stating that I owe seven dollars and change and I told them when I get home I will pay it on the mobile app. I again look at the summary page which I do at least once or twice daily, and my line of credit says zero. Then I noticed that my credit score has gone down. Then I dig into it further and find out that if you open the line of credit account, you see that money is owed, even though you say it is not owed on the summary. This is very confusing and unnecessary. The summary page should show the balance. Why in the world would you say I don’t owe anything on the summary page and yet say I do owe something inside that account.
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Response from developer
Hello! Thank you for letting us know about the issue you are experiencing. Can you please provide your contact information and phone number so someone from our team can reach out and assist you?
