I got an email saying verbatim that an event was “coming to LA”, so I quickly bought tickets because it was a cool and unique event. Only after I placed the order, did I notice the map said the event was in Bakersfield, which is 2 whole hours from LA ( that’s with no traffic, with traffic it would be closer to 3 hours). I emailed this company to let them know about the error on the email and to ask for a refund due to their mistake, but they told me no refunds for any reason, even when it’s their own mistake. Their excuse was that Bakersfield is “in the vicinity of LA”. It absolutely is not in the vicinity of LA. That’s like saying Mexico is in the vicinity of LA, they’re both a similar distance from each other. And besides, the email said “coming to LA” not “coming to the vicinity of LA.” Absolutely ridiculous. Now I have to go through the trouble of opening a claim with my bank. Thankfully my bank is great with cases like this so I know they’ll force a refund form this company, but it’s such a waste of time all due to false advertising.
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