Princeton University Press User Reviews

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Leave a Review Princeton University Press
  • HORRIBLE- 0 Stars

    I needed a book for a class and I swear I should’ve bought it off Amazon because this is ridiculous how many blatant problems there are. So sorry if you have the MISFORTUNE of having to buy from here. Yes. I know there’s an email that will help. Cuz these BOTS will respond to anything negative. Do not sympathize. Just fix ur problems that you so blatantly have.
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  • Highlights , bookmarks bad

    Can’t highlight text on android. On iOS, can highlight, but no notebook — you must return and laboriously search for your highlights. Bookmarking wastes time. Every month or so I must delete and reinstall app.

    Developer Response

    Highlighting is a feature available on the android mobile app as well as IOS, depending on the file version. If you could please reach out to our customer service team at puphelp@glassboxx.com, they can work through this with you.
  • Not usable.

    Not user friendly at all

    Developer Response

    Our apps have a range of different features available. For further advice, please reach out to our customer service team at puphelp@glassboxx.com. They would be very happy to assist you!
  • Extremely Disappointing App Experience

    I purchased a book with a considerable amount of code that needs to be run. Much of this code the authors include helps generate figures to explain their points, but is not necessary to dig into or learn. However, the PUP reading platform limits how much text can be copied, and thus after two chapters am stuck trying to type out dozens of lines of code that is simply meant to be copied and run.

    If PUP does not have a platform that can accomodate programming books then they shouldn't be publishing them.
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    Developer Response

    Hello Gavin, that sounds very frustrating! I have had a quick chat with our customer service team and understand they recently sent you additional resources for this title. These extra resources are included with all PUP practical handbooks!
  • Brilliant to read Princeton’s ebooks

    I’ve bought several ebooks from Princeton and it’s so easy and nice to read them here!

    Developer Response

    It is great to hear you are enjoying the app! Thank you for your review
  • What is this??

    This app needs a hard refresh. Why this was every deployed for use is absolutely beyond me. Do yourself a favor and just get a hardcopy of what ever book you are trying to read. The app crashes, window resizing is impossible, sometimes the book won't even load.

    Developer Response

    If you reach out to our customer service team at puphelp@glassboxx.com, they would be very happy to help you with any technical issues you may be experiencing!
  • Garbage!

    What garbage this app is! The question is, why does it exist?

    Developer Response

    Sorry that you are frustrated with the app. Our customer services team are always available to help if you would like to reach out to them at puphelp@glassboxx.com.
  • Awful app, do NOT download

    I purchased an eBook for a class that was 20 dollars and I was only able to get into the app twice before being locked out and unable to see my book or log back in once I signed out. This app is terrible, clearly designed by morons and should not be downloaded by anyone. Take this warning.

    Developer Response

    If you could please reach out to us at at puphelp@glassboxx.com we will be able to resolve this for you!
  • Bad when it works, I guess worse when broken

    lately I can’t even get my book, just the white screen of death. But even when it worked, there was no table of contents, search or anything. Hard to imagine a worse iPad app. No excuse since the desktop version is fine.

    Developer Response

    Hello! If you are experiencing any difficulties with the app then please do contact our support team at puphelp@glassboxx.com, we'll do our best to resolve this for you!
  • This should not be its own app

    The PDF reader is so obnoxious. It constantly jumps forward and backward when I’m trying to scroll down. There’s no way to disable this behavior.

    Edit: I wish I could lower the rating because now the app won’t even load the books I paid for anymore. Again, why does PUP not just email you an epub or PDF like any other ebook store?
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    Developer Response

    Hello Pedro, have you spoken to our customer services team at puphelp@glassboxx.com? They are very good at resolving this type of thing and will be very keen to help you.

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