Issues with my annual subscription on this app
However, since I made the purchase, the app has not been functioning correctly. I’m not sure if it’s because I’m traveling in another country, but it doesn’t allow me to do anything. Additionally, I just downloaded the app on my iPad, which I also have with me, and it seems to recognize me as a completely different person, which I don’t understand.
I would appreciate your assistance in resolving this issue as soon as possible. Please let me know what steps I need to take or if you require any additional information to verify my account and address this problem.