CDPHP Cycle User Reviews

Top reviews

What a disappointment

I was in Saratoga Springs and thought this would be fun to tour the area. The app was super glitchy and wouldn’t work. As I walked around the city, I’d come across more bike stations and figured I’d try again.

I finally got the app to work at the third station. But then the bike wouldn’t unlock. So, I “returned” it and that was that.

I have experience with Citi bikes in NYC and never had any issues. Too bad!
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Terrible

I can’t even unlock the bike and it charged Me

Good for what it does

This app does everything one needs in order to rent a bike from a CDPHP Cycle! bile rack, ride it, and return it. It's not as smooth and technologically advanced as it could be; case in point, I happened upon a bike rack and decided it would be fun to finally rent a bike for the first time. I already had an old version of the CDPHP Cycle! app on my phone from a couple of years before when I saw my first CDPHP bike rack right by the apartment complex I lived in at the time and thought I might want to use it one day. So I launched that app and attempted to go through the process, but that app kept saying it couldn't connect to the network, which turned out to be because it was old and outdated, but I had to figure that out entirely for myself – there was no prompt to update the app to the latest version, and if I remember right, when I went to the App Store, the button to download the new version didn't say "update" either, but just showed the little cloud with the downward pointing arrow indicating that I had downloaded the app before. so, figuring that might be the problem, I threw away the old app and downloaded the new one, and then everything worked fine, but as I say, I had to figure out how to get around that obstacle all on my own, with no help from the app.

Once I did though though, everything worked well. I agree with another reviewer's thought that the app could provide more information on the ride one took, but other than that I haven't any major complaints so far. The service gets me out and breathing fresh air and seeing beautiful bike trails, so I think it's pretty great.

Now if we could just get the iPhone to stop capitalizing random dictated words like "One", the world would be a better place! 😛
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Broken app

The idea itself and the bikes are fun, but I always have an issue with locking my bike or the app just being really slow or again not working and not connecting to the bike where CDPHP is just scamming at this point, they’ll continue to take money out your pocket while you struggle with their broken app
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Needs more features

As a brand new user, I was hoping to see my mileage per ride or route ridden, but this app seems to be just for your ride purchases. Also, I would like to know location of non/e-bikes. Only seems to show e-bikes at locations - at least where I wanted to ride. Or how can I search for regular bikes?

Don’t download it

One of the worst app I have ever used, I tried to get a bike and the app kept charging me without letting me on the bike, don’t waste your time. And I need my money back…

First try

Could not unlock. Trying again

Expensive

Charges $1 each time we park at near by places. Waste of money each time.

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