Leave a Review Nelko
Problem with font size
I have P21 and app worked fine until the last update 2.1.0. The font size becomes too big even with lowest settings and I hardly can fit any text on the label print area, rendering printer unusable. I hope there will be a new update to fix this issue soon.KP1201$
Developer Response
We are very sorry, please send us the detailed information (such as mobile phone model and ios version) via email support@nelko.net so that we can troubleshoot and solve the problem as soon as possibleWorks well
Works really wellmasgul
super cute!!
i love the little label printer and the app is easy to use :3@midnightmagixz
DO NOT UPDATE
Worked perfectly until I updated it 01/06/2024, then will not connect.Rdobb
Developer Response
We are very sorry, please send us the detailed information via email support@nelko.net and we will solve the problem as soon as possible.Large Margins
Why did margins become bigger in last update? meaning less space for printing? I have to change all my templates now. Also Would like features: undo button, duplicate text, duplicate file, see count of labels remainingliondreams
Developer Response
The margins are enlarged to improve the problem of P21 printing not being centered. Thank you for your feedback. We will schedule the development and launch of the undo, restore and copy functions as soon as possible.Horrible
I can’t connect the printerthe luces
Developer Response
We are very sorry, please send us the detailed information via email support@nelko.net and we will solve the problem as soon as possible.Love this Printer and App!
Not sure what people are complaining of. I have an iPhone, the app was easy to find and a quick install! Since you are using your QWERTY keyboard, you use the back button to go backwards.
Multiple labels, save your template and reprint. I have no use to reprint multiple labels but it is that simple. This app is so easy my 5 yo grandson can do it.
Love all the different options and that I don’t have to buy ink! Thank you so much for a great lil printer! I’ll be buying the case to hold it and some extra labels!Show lessSuperfrawg
Language
How to set up in English?lolololololo101
Developer Response
Click "My" on the right side of the bottom navigation to enter my page, then click "Setting" on the last line of the page to enter the settings page, and then click "Language" on the first line to enter the language setting page to modify the App language. You can contact us via email support@nelko.net to solve the problem.phone cant find it
phone cant find itthe real lil devil
Developer Response
Can't the app search for the printer? Please contact our customer service email support@nelko.net and we will help you solve the problemFive stars
Would like features: undo button, duplicate text, duplicate file, see count of labels remainingDeveloper Response
Thank you for your feedback, we will continue to optimize our App.
