Frustrating
The unit will not connect to WiFi. I can connect via Bluetooth only.
I also can not reset the pre-filter which used to be very easy to do on the old app.Schedule not working any longer with new update
The new app is ok, but I have noticed the schedule no longer works. I have set up different way times for night mode, automatics and turbo and none work. Switches to Manual mode on its own and have to go in and switch the mode to the desired one everyday. PLEASE FIX ASAP!!!!Developer Response
Hi Bdot1385, Thank you for your review. The scheduling is working for others, so the fastest way to resolve your particular issue is to contact customer service for a troubleshooting session on the app and your Atmosphere device. Please contact Amway Customer Service to help resolve this issue. Email customer.service@amway.com or call 1-800-253-6500. They are open Mon-Fri from 9am-11pm EST.Informative and easy to use!
Love this new update. Lots of information in one App while making the use of the machines simple! It’s so easy to find what you need. Just takes a little adjustment if you’re use to the old app. Plus they are always making adjustments.Developer Response
Ktfrisch - Thank you for your feedback/rating! Also for your patience as you get familiar with the new interface. And yes, we continue working to improve the new app for our customers!