Love that I can connect with other military spouses that get what I am going through! This is the best place to connect and find resources!
Can’t even sign up!! Once I Verify with ID.me it bounces back to the sign up page without letting me register. So frustrating! Deleting the app I’ll stick to INSTANT TEAMS
As a milspouse, I was a bit hesitant to put a lot of sensitive information in while completing the sign on process, HOWEVER, after doing a deep dive on both the companies I am 100% confident that my information in as safe as it can be. All of our service members have an ID.me account so this is no different. Better yet, the community INSIDE the app is freaking amazing! So glad I joined 12M+. This community is like no other and even our battalion commanders spouse is in here loving it!
Developer Response
Thank your for your support and excitement! See you in the community. Great concept but the permissions required are terrifying, especially to a community that lives by a SEC code. It’s going to track everything and then sell your details (probably) or lose them (even worse). There’s so many things they don’t need and it’s amazingly bad they put those permissions in there. Regular people don’t need to be tracked this much, much less the members of the military.
**update since there was a developer response about their ID.me verification. That isn’t my privacy concern. It’s my device data, purchases?, fine and coarse locations, etc. The signup process was extremely buggy and wrought with errors and then they add on an invasive privacy policy. I have zero trust that they aren’t selling my data or protecting it properly. It wasn’t a launch day issue - that’s not when I tried to use it. I won’t use it at this point either.
Developer Response
Thanks for sharing your concern! The request for verification of military status is in partnership with ID.me and is the solution in making this community a 100% verified, safe community. If you have additional concerns regarding how ID.me uses your personal information to verify your military affiliation you can read more here: https://help.id.me/hc/en-us/articles/202211630-How-ID-me-uses-your-dataGreat concept but the permissions required are terrifying, especially to a community that lives by a SEC code. It’s going to track everything and then sell your details (probably) or lose them (even worse). There’s so many things they don’t need and it’s amazingly bad they put those permissions in there. Regular people don’t need to be tracked this much, much less the members of the military.
Developer Response
Thanks for sharing your concern! The request for verification of military status is in partnership with ID.me and is the solution in making this community a 100% verified, safe community. If you have additional concerns regarding how ID.me uses your personal information to verify your military affiliation you can read more here: https://help.id.me/hc/en-us/articles/202211630-How-ID-me-uses-your-dataSounds like a cool app but must provide the service member’s full name, date of birth, and social security number! That’s so invasive for an app! Really nervous to put my information out there AND my spouse’s.
Developer Response
Thanks for sharing your concern! The request for verification of military status is in partnership with ID.me and is the solution in making this community a 100% verified, safe community. If you have additional concerns regarding how ID.me uses your personal information to verify your military affiliation you can read more here: https://help.id.me/hc/en-us/articles/202211630-How-ID-me-uses-your-dataThis app is amazing!! Where has this been all my life!? All the things for military spouses in one location helps make life so much easier. If you create a new ID.me account, log in is super easy!
Developer Response
Thank your for your support and excitement! See you in the community. It’s frustrating to see other having the same experience as I am. Unable to sign up, keep receiving errors. The app sounds like a great idea but it appears it was tested before releasing to the public. Please fix the issues or at least provide a statement that you are aware of the issues and are working to get them fixed. Thank you.
Developer Response
We are sorry you experienced challenges in our launch phase! We are proud to report we've been up running strong and steady since then. If you need additional support in accessing the community or completing military-affiliation verification please contact us at community@instantteams.com.I’ve gone through all the steps to get signed up but when ID.me verifies my identity and tries to bounce me back to the app to sign up I get a “Not Found” error.
Developer Response
We are sorry you experienced challenges in our launch phase! We are proud to report we've been up running strong and steady since then. If you need additional support in accessing the community or completing military-affiliation verification please contact us at community@instantteams.com.Can’t open the app to even try on IOS. Went through the whole process to get error codes. After 2 days of trying I tried to report the error codes to the developer and I can’t get any path in.
Developer Response
We are sorry you experienced challenges on Launch Day! We are proud to report we've been up running strong and steady since then. If you need additional support in accessing the community or completing military-affiliation verification please contact us at community@instantteams.com.
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