Can’t log in
This has now been the case for months
New is not always better.
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Updated version
What happened to pre rollout testing (including 3rd party compatibility checks)!?!
Response from developer
Hi there, thanks for your comment. Please be assured that we test all our products rigorously before releasing them. Unfortunately, this was an issue with a third party application which prevented new users from downloading Xcaddie. However, we were able to issue a fix quickly and the app was back up and running within a few days. We are sorry this meant you had a poor experience and hope you are now enjoying the app. Thousands of golfers are enjoying 24/7 access to their account balance, a real time view of pro shop stock AND the ability to book golf lessons from the comfort of their sofa, and we sincerely hope you will too :-) Best wishes, the Xpos Dev Team
Won’t open, fix in process
In fairness the developer responded to my review and acknowledged the issue. Fix is in process.
Response from developer
Hi, thanks for your review. We're aware there is an issue with the app crashing for new customers due to a 3rd party application. A fix has been issued to the App store and should be out shortly. We expect our golfers to be enjoying the app again by the end of the week. Thanks for your patience, Xpos Dev Team.
App won’t open.
Response from developer
Hi there, thank you for your comment. We were made aware of an issue which affected new users to the app. This was due to a third party application and, thankfully, we were able to resolve it within a few days. We really appreciate you switching to the new Xcaddie app and do hope you are now able to enjoy it. If you experience further problems, please do get in touch with us via support@xpos.co.uk or speak to your pro shop. Many thanks.
Shockingly Bad
Response from developer
Hi and thank you for your comment. We apologise for the inconvenience in downloading the Xcaddie app while we sorted out an issue with a third party application. Thankfully, things are back to normal and we hope you are enjoying the new app now. If you experience any other issues, please get in touch with us via support@xpos.co.uk or talk to your pro shop. Thanks again, Xpos Development Team.
App won’t load
Response from developer
Hello and thank you for your comment. Unfortunately, there were a few days last month during which a third party application prevented new users from downloading the Xcaddie app - this was frustrating for pro shop customers and we do apologise for the inconvenience. We're pleased to say this was fixed quickly and we hope you are now enjoying access to the app. Thank you for your patience and if you need further help please do get in touch via support@xpos.co.uk or talk to your pro shop team. Many thanks again, the Xpos Dev Team
Great app!
Response from developer
Thanks very much for your comment! We are delighted to read you're enjoying using Xcaddie.
