They never give back your refund
So now i use APS and I encourage everyone to do so they have better rates sometimes
Response from developer
Dear Customer, Thank you for contacting us. We advise customers to first reach out to our support team before posting concerns online. Refunds typically process within 5-7 working days. If there are delays, please contact your bank to confirm if the refund is pending on their end. If not, please contact us directly via Live Chat, Email, or Phone, and we'll promptly address and resolve the issue. Posting comments online may prolong the resolution process, so we encourage using our official channels for assistance.