Supersonicz User Reviews

Supersonicz
Supersonicz
Supersonicz Limited

Top reviews

They never give back your refund

After making a transaction i noticed it says transaction incomplete so i checked my statement and the money was taken so i reported it and they promised to give back my refund in couple days and to this day still haven’t received it over 3 months
So now i use APS and I encourage everyone to do so they have better rates sometimes
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Response from developer

Dear Customer, Thank you for contacting us. We advise customers to first reach out to our support team before posting concerns online. Refunds typically process within 5-7 working days. If there are delays, please contact your bank to confirm if the refund is pending on their end. If not, please contact us directly via Live Chat, Email, or Phone, and we'll promptly address and resolve the issue. Posting comments online may prolong the resolution process, so we encourage using our official channels for assistance.

Good Rates, Slow, Unreliable

Can’t send up to $100, cancellation and refund is slow and inconvenient. Poor customer service. y’all just need to treat your customers right.

Response from developer

Dear Customer, Thank you for bringing your concern to our attention. We welcome additional documentation to verify the source of your funds, enabling you to send more than the stated $100 limit with us, provided it's justified (if needed) otherwise most of our customers are sending more than $100 without any issues. Refunds are typically processed within 5-7 working days, although delays can occur sporadically. We strongly advise reaching out to our support team for optimal assistance. Should you need further assistance, please don't hesitate to contact us again at your earliest convenience.

Reliable and Best Rate

Supersonicz is reliable, affordable, fast money sending and receiving platform with the best rates in the market. They have a large network of locations making it easier for recipients to collect their transfers. The app is well designed, user friendly, and top rated. I will be using it from now on to send money to my family and friends.
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POOOOOR SUPPORT and THIEVES

They don’t give any kind of importance to their customers! They hold your money for 4 DAYS, still counting and go M.I.A

Senseless Manager

I do not know who manages this company but the manager lacks proper brains. Do not recommend

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