Leave a Review Clario AntiSpy
Charged for two subscriptions
I signed up for one month of services canceled correctly checked my the subscription was canceled I’m my app subscriptions and reached out to customer support thinking this would be an easy fix. Was instead informed I purchased a second subscription the day after I purchased the first. You can’t start two subscriptions on any other app in the Apple Store at the same but seems like Clario is the exception! The Clario app status still says my subscription expired. When I explained that 1.) I signed up for one month and 2.) have the canceled status screenshot the customer service rep told me I could see I still had a subscription in my Clario account when I logged in. Why would I log into an app I canceled in April. Also the business name does not show up at Clario it’s Massprofit Anti Spy.
Also, Good luck getting this software OFF your desktop ever.Show lessPaulina Sarah
Developer Response
Thank you for sharing your experience with us. We’re truly sorry to hear about the confusion regarding your subscription and the difficulties you’ve faced with our customer support. We understand how frustrating this situation must be, especially after you took the necessary steps to cancel. If you need further assistance or clarification, please reach out to our support team directly. We’re here to help and want to ensure you have a better experience moving forward.Save money. Complete rip off
It just gives instructions for the user in one place. Multiple things to do and multiple steps in each one. If any, just a compilation. Do your own retains do yourself. Save yourself the outrageous fees and terrible support which sends boilerplate responses without any help. They are pretty defensive and then end with have a safe day or other fake nonsense. HUGE disappointment. Complete rip off. The app is more of a rip off than those you want to protect yourself from.Show lessshhsjsjsushsvs
Developer Response
Your feedback is important, and I’d like to address your concerns directly. Please reach out to us at hello@weareclario.com with the details about the issues you’ve faced, so we can work to resolve them and improve our service.Clario anti spy
Just got this app so far it’s been good worked with a tech named Andrew gave me some good information and advice on how to be more secure in this new technology era you cannot be to careful ! Thanks guys for your commitment to your customers!fbi invwstigator
Developer Response
Thank you so much for your positive review! Your security is our top priority, and we're committed to supporting you every step of the way.