Solid App with a loading issue
App literally doesn’t load, it just freezes on the title pageAliyah A,
Cannot login under preferred profile
Your code sent to the email does not work! I could have used a credit but had to login to another profile to buy shoes. App is totally glitchy and super frustrating. One reason I haven’t bought form you in a long time.Debbie Desert
The app doesn’t work at all
I’ve been buying Aquatalia shoes, both in-store, and mostly on the app for many years. The biggest issue is the search. No matter what size you put in, it defaults to size 5 if that’s the smallest size available. If one is not careful to go back and correct the size, you’ll be ordering a shoe size that does not fit you. that is inconsistent with the way most apps work where you’re buying clothing or shoes. on top of that the cart always shows empty every time I logon even though I have put things in it and I have had orders canceled for no reason. This used to be a great app and a great company so I’m not sure what has changed, but I would be very wary of ordering shoes through their app.slh design professional
Not great
The app is horrible, promised discounts are impossible to acquire with this interfaceGeri 1123
Where is my 10% off code?
I downloaded the app which was supposed to get me an additional 10% off and nothing happened. I called customer service and they said they would send me instructions. All they said was to look at my notifications and I looked at my notifications and there was not a code.ElizabethW29
Not able to apply the 10%off for downloading app
Not able to apply it, no good!Bettyleal
Not honest with reward claim
The website asks you to download the app and register for different types of discounts but I haven't received any code or email confirming my registration. You can't scam people to share their information with you. Please fix whatever problem this is caused by because I will not continue shopping with your brand unless it's clear what is the information and reward policy.ab1cd23
Excellent customer service
Quick, real time response to chat email questionsDr Patel's Cataract Patient
AQ love 🤍
Love that I can shop aquatalia’s shoes in one place! I just ordered a pair and can’t wait to get them in the maililoveaguyfromjordan
Easy to shop
I tend to shop on my phone and the app makes it much easier to receive and use loyalty points!definitelymarisa
