Google Pay option in the app is not a option!
I tried to contact you for help but Your contact email listed here is wrong. Fix it!L Postino
horribly slow
horribly slow and only for short people. If you are over 5'8" you are better off walking. Too bad because t hey are coo looking bikes. But the short crank and heavy frame is no Bueno. reply: it is absolutely not designed for all sizes. I am 180 cm. This bike seat does not go nearly high enough for me or anyone taller. using dezba in Mexico City right now. They aren't as pretty but work great, fast and for all sizes.guyrelax
Developer Response
Hi Guyrelax, we appreciate your feedback. We're sorry for the slow experience you had. We're working on enhancing the service for everyone. En Bici is designed for all sizes! We hope to keep improving. 🚲🌟Bicicleta pesada
El sistema está muy bien , el único detalle es que la bicicleta está muy pesada y casi no avanza .Xrm1321
horribly slow
horribly slow and only for short people. If you are over 5'8" you are better off walking. Too bad because t hey are coo looking bikes. But the short crank and heavy frame is no Bueno.First Timer
I read about the bike rental in a magazine article and today I tried it out - my first full day in Merida. I downloaded the app, quickly found a bike, unlocked it and road away! Easy. I passed lots of places where I could drop the bike off but rode back to around the area I first got it. Locking the bike, confirming it on the app and walking away was also simple and quick. Great service for tourists like me in Merida!S. Johnson VT
Developer Response
Hi First Timer! We're thrilled to hear about your positive experience with En Bici in Merida. We're glad you found the bike rental process easy and convenient, from finding a bike to unlocking and returning it. We designed our service with citizens and tourists like you in mind, aiming to provide a great transportation option while exploring the city. Thank you for choosing En Bici, and we hope you enjoy the rest of your time in Merida! 🚲😄👍Un celular 2 bicis
Que se puedan usar 2 por app ya q vine con mi hijo q tiene la altura pero no tiene celular tuvimos que improvisar con la canastaRay Arce
Developer Response
¡Hey Ray Arce! Gracias por tu comentario sobre la app EN BICI. Me encanta que hayas disfrutado del paseo con tu hijo, ¡es genial poder compartir momentos así en bicicleta! Actualmente, por razones de seguridad, solo está permitido usar una bicicleta por usuario registrado en la app. Entiendo que fue un poco incómodo tener que improvisar con la canasta, pero agradezco tu comprensión. Quiero que sepas que tomamos en cuenta tus sugerencias y vamos a proponer a nuestro equipo técnico la opción de permitir el uso de dos bicicletas por app en el futuro. Así podrás salir con tu hijo sin problemas. ¡Muchas gracias por tu apoyo y por compartir tu experiencia con nosotros! Si tienes más ideas o comentarios, ¡no dudes en hacérnoslos saber! Estamos aquí para hacer de EN BICI la mejor experiencia para todos. ¡Diviértanse mucho en sus próximos paseos!
