250 miles is WAY too large of a minimum distance! I understand wanting to cast a wider net but in your explanation for having this be the minimum, you mention looking at “the next town over.” That’s way different than 250 miles away. I don’t want to be combing through people that won’t consider because they’re an entire state away. That should be my decision, not yours.
Developer Response
Hello,
UPDATE: We have changed our distance filters to allow a lower minimum distance. We'd ask that you'd reconsider your review based on this.
We wish you the best and thank you again for sharing your feedback!
I appreciate what the developers are doing and it feels like every part of the app is intentional, but I found the guided message as a first message to be restrictive and clunky. I think it’s honestly prohibitive for some people. Being able to send a simple greeting or respond to a specific prompt would be easier.
Developer Response
Hello,
Thank you so much for sharing your feedback. We appreciate your support in our mission, and we understand that our Guided First Messages are not an ideal fit for you. One of the chief complaints we found during our research was people not enjoying receiving a first message that was only a simple greeting like "hi" or "hey". What we're trying to do is help people to have more of a connection with the first message and start a meaningful conversation.
That all said, we completely understand if it's not a great fit for you. We wish you the best, and thank you again for your feedback.I did the three finger verification and never got the email to verify.
Developer Response
Hello,
If you are having trouble receiving an email, we encourage you to reach out to our customer support team who would be happy to assist you.
Have a blessed day.Love how it helps you start a conversation
Developer Response
Hello,
Thanks so much for your feedback and support of our Guided First Messages! We have found from years of research that low-quality first messages are one of the biggest pet peeves of online daters looking for a more quality experience.
Thank you again for your support, and we're so happy to have you as a member!i so wanted to love this. Love the concept but not enough people or person committed to it obviously. No one made contact among the connections. Once i delete this profile, i do not want my profiled or picture used to lure clients. Thank you, good luck
Developer Response
Hi Dr. Rose,
Thank you for your feedback. Higher Bond is less than a year old and we verify 100% of our users, so our membership base is going to be understandably smaller in our first year. We are working hard to grow as quickly as possible, while maintaining the quality of the userbase.
If you have deleted your profile, it is completely deleted from our systems. Additionally, we do respond to 100% of customer service messages, so we're unsure why you've rated our customer service as one star. Sadly, this does make it more challenging for us to gain new users, but we understand you have your opinion.
Thank you again for your feedback, and we wish you the best.This app has potential, but it needs a lot of work in order to be effective. I understand the point of not going through a bunch of profiles, but to only get 5 profiles a day is kind of ridiculous. Also the guided message feature is a nuisance, you should be able to send a simple “hi” to someone without having to write them a whole letter.
Developer Response
Hello! Thank you so much for your feedback. We'd love to share a little about our purpose behind these two processes, while certainly acknowledging they won't be the perfect fit for everyone.
The idea with 3-5 matches per day is to help Higher Bond be complementary to someone's search for love. There are a lot of major issues within the online dating industry right now with technology addiction, emotional fatigue, and burnout because dating apps don't have safeguards in place. Again, we understand this might not be necessary for everyone, but we believe it does more good for more people.
With the guided messages, one of the chief complaints we've heard for years from people with online dating is low-effort first messages that don't say much more than hi. We've found that helping to guide the first message leads to more interaction and better response rates from users. Again, we understand that not everyone will prefer this.
We do appreciate your feedback and have shared it with our team for consideration.I’d like to see this app grow more, right now people don’t check the app enough (myself included) because there’s no reminder notification you have new options? At least not any I’ve noticed. Seems a basic feature for a daily dating app.
Also very annoying that it makes either person fill out a form about the person so in your messages you just see “**tell them your name and introduce…” on most messages and can’t tell if it’s your turn or theirs to talk bc they’re all colored the same once you’ve clicked on them once.
And on that note, it’s frustrating that you’ve got to fill out a whole form as your ONLY shot to reach out to this person (can’t message again unless they accept) and you cannot edit this form after but you also can’t save your progress or look at the persons profile while writing what interest you!! So annoying, if made me start writing notes on the person in a notebook before going to message them and that’s gotten so tedious it makes me want to leave entirely so it’s no wonder I have so few people reach out since they’re dealing with the same annoying flow.
Developer Response
Hello! Thank you so much for your feedback and we are working hard to grow as quickly as possible while maintaining the quality of the app :) Positive support and feedback does help us in that process.
Regarding the guided messages, that is only for the very first message. Once that is sent and accepted, you can send messages back and forth as often as you'd like without needing to know whose turn it is.
Your suggestion to make viewing the other user's profile while sending messages is a fantastic one! We've passed that on to our development team and it's in production for an upcoming release. The app itself is great. I’ve been a user of the service for a couple of months and the company does many things right.
My experience with the service specifically has been discouraging. I have received zero messages. My experience is probably influenced by a combination of women not being interested in me and a low user base. I live in a city within the top ten populous of the nation and I have relaxed filters. Whatever the case may be, I pray for Gods will and his timing is always right.
Developer Response
Hello Chad! Thank you so much for your encouraging feedback. We're working hard to grow the membership base while still maintaining the quality and authenticity. We truly believe quality over quantity is the right approach to Godly dating. Thank you again, and we're so glad to have you as a member!
What stands out about this app from all other Christian ones I’ve tried is that they ask specific questions about your faith related to how you practice it in real time and important lifestyle questions. It really helps filter it down to matches who actually have things in common with you. We just need more people to join the community!
Developer Response
Hello!
Thanks so much for your kind words. We're also excited to see the Higher Bond community continue to grow :)
Have a blessed day,
The Higher Bond TeamI just want to say this app is a breath of fresh air from typical online dating! If you are looking for a platform to connect with other Christian’s without devoting hours of your time swiping through an endless number of profiles I would recommend you try this out.
Developer Response
Hello Beth!
Thank you so much for your kind words. They mean the world to our team, and we're so happy to have member's like you as part of the Higher Bond family.
Have a blessed day,
The Higher Bond Team
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