Turquoise
Our family of 5 had an amazing time at Turquoise. We dove with awesome guides. Had a blast with the amazing cirque team.Overall, nice experience
This is not the vacation for an older person or one who has not attended a club med previously
The staff are warm and friendly and you can feel their team spirit but for six days I had no idea what a GO was
people drink way too much get sloppy way too much and totally over eat. It’s not pleasant to be around that environment. The property was lovely very very well taken care of and the food was for the most part, generous portions, and good tasting.
The rooms need to be refurbished, but they’re comfortable and kept clean
Once again, the staff was very attentive
I do suggest more Caribbean themed music, which would be appealing to all agesAbsolutely Does Not Work
My wife and I planned a stay back in March and the app will not allow us to see any details for the trip. Today, for instance, I logged in and landed on a page that said I didn’t have any trips planned with 2 buttons to choose from. The first was to plan a stay, which I didn’t need. The second button said “Connect using my file number”… but the button doesn’t do ANYTHING. No matter how many times I press it. I quit and reopened it, I deleted the app and reinstalled and had the same problem. It wouldn’t be so bad, but their website will not work either. The “My Trips” page just shows a forever spinning wheel. Clearly not much of a coding team there to check and see if things are even working.
UPDATE: I received your question, Club Med, but I can’t find a way to reply to you directly. Here is my phone info, but I do not feel comfortable sharing any other information in such a public forum. If you would give me a tech-support number or email to contact you directly, that would be best. I’ve already called the phone number on your website, but that was a booking number, and they were not able to help me.
I’m using an iPhone 14 Pro, OS 17.5.1Developer Response
Hello, we apologize for the inconvenience. Could you please tell us the type, the version of your phone (example: iPhone 13, OS 16.6.1) and your file number? Thank you, the Club Med team.