Confusing and unreliable
Not sure where to start, but Dial-A-Ride was way better before this app was made. Scheduling a ride is confusing and frustrating. Not only that, but all my revolving scheduled rides were messed when the app was released. It takes ten minutes of changing and checking times to book a ride. You can’t say when you want to get dropped off, you have to go and check what ride pickups will get you to where you’re going and hope there’s one at a close enough time. Then you have to hope you actually can get to your appointment on time when they do pick you up. There’s also been times I’ve had to cut appointments short because Dial-A-Ride was almost 20 minutes early.
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