Love the scooter but….
They just came out with a new firmware update and now top speed is 15 instead of 20 as it was before. Very disappointing and I will be returning the scooter.Bradaddy
Great Scooter, horrible service and app.
I purchased a new Unagi Scooter, but after using it for a couple months it now has locked me out of using it, saying that it won’t verify through their app. What!!! I own the scooter!
Unagi wasn’t smart enough into ‘unlock’ perpetual access for owners who bought vs. rented a scooter. And you cannot ever reach a human to help.Super Kevlar
Scooter is trash and they ready to scam your money
They have the coolest skins scooter , speed is trash broke down in a few used that’s a 4 years scooter can’t even go above 19 miles per hour lol , and they ready to start sending you email that you a thieves if you missed one month payment they warned you like they about to send cops to your house or something, and i have been waiting for them to send the government so I can sue them for thieves us👎BanditRanks
Doesn’t connect
How can they send me a scooter that doesn’t connect to the app. DONT GET THIS IT WONT CONNECTWowsent
What they DON’T TELL YA
I rented my scooter and what they don’t tell you is the app is only compatible with the voyager scooter😫 Thanks for your response. I'm happy to clarify. Looking at your account, it shows that you're currently renting an E500 Classic scooter. As it stands, this model scooter is not compatible with our app which is why you're not able to connect to your scooter. At this time, we are not sure if or when this model will be compatible with the app. However, our newer model, the Voyager is compatible with the app. Should there be any changes with this in the future, and your scooter becomes compatible wit the app, we will be sure to let you know. I hope this helps to clarify. Please let me know if you have any other questions or concerns. In the meantime, I hope you have a great weekend. Kind regards, Jamie Unagi Customer Service Representativedrctillerjr
Beta is right…
Trip recording is a cool feature because you could conceivably track rides without the Fitness app which makes these rides an outdoor cycling workout. But even if Location services are granting full permission to the app as always allowed, it still doesn’t show the mapping where you went.
So, this app does have a way to go for that feature to work right.
For changing everything else…. It’s perfect!!!ThatMacGuy775
Can’t connect scooter
I can’t connect my scooter but it looks like it’s a good app regardless.Maleah149
Not worth the money and range is exaggerated
Used Voyager model from Unagi, at 15 mph setting-not Even the 20 and 150 lb Adult rider and straight Terrain the scooter says 11 mile range, hoping for 10 miles on Advertised up to 25 Range- that’s false advertising 40% of actual range And new it’s $1490!!!!!Scary eye
Do not buy this scooter
App is buggy and will lock your scooter. Company is impossible to get in touch with to troubleshoot.L337Snowflake
Good scooter
If a very stylish and has a luxury feel but my only issue is that is doesn’t support the first and second gen models of the unagi electric scooter found that out when I had emailed someone who works for the company they say that the app only supports its newest model scooter the voyager .. really if I new this I wouldn’t have purchased the first gen model the e350 .. now I am at wits end the company says hopefully in the future they will come out with a update that supports the older models for app compatibility but for now only their high quality model is compatible.Zayna226
