Horrible
Like others have said, the app takes forever to load. It doesn’t save any information. When a teledoc is needed, I would not opt to use this company or app!
This app does not work it just spins and spins. I am beyond frustrated.
This app does not work it just spins and spins. I am beyond frustrated.
Extremely difficult to use
The concept of this app is great, but the lack of execution with just about every part of it makes it impossible to use and obsolete. Aside from it taking forever to load each page, it will kick me out of whatever prompt I’m completing. It won’t let me type in information and freeze for several minutes at a time. I start all over just to have the same issues happen again. The difficulty of using this app makes me so frustrated that I end up visiting a clinic in person. What’s the point? What’s the point of making an app to help patients that does not work effectively and in the end people are still going out into the public sick. I’ve given the chance for more than one update - no real changes to the blatant glitches have been made. I want to be able to take advantage of this app I really do, but with it never being fixed, I’m not getting my hopes up.
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Worst app developer ever
App doesn’t work whoever made this app does not care at all
Horrible App
It takes you to a field to type but just freezes and have to exit completely out . It doesn't use the pharmacy that I've saved. Useless!
FIX THE APP!!!
The app is useless and I’d give it 0 stars if I could. It’s a toss up whether or not you’ll be able to schedule a consult and actually access the service you’re subscribed to because the app never works. I see that there have been reviews complaining about this for years and yet this company still has not addressed the issue? Come on!
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Awful
This app is extremely frustrating! It took over two hours to book an appointment for my child and a few weeks later I wasn’t able even book an appointment via the app. Time to update so subscribers can use this service when needed.
Worst App Function
The medical service is fine if you are ever able to get to it as the app functions so poorly. It’s slow and errors out with no feedback. There is also no other way to contact them.
Worst App
Pretty sure this is the worst app I’ve ever used. So glitchy every single time you use it. Click on one thing sometimes it doesn’t go anywhere other times it takes you forward 5 steps. Just awful.
App Login Doesn’t work
Able to log in on the computer but app will spin and never login
Needs updated and fixed!
Read your reviews and update the app. It never saves the pharmacy information, even immediately after you've entered it. Screen displays white and no way to exit except to completely close out the app. Starting over 3-4 times is not something that someone should have to do, let alone when they're not feeling well.
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Gliiiiiitchy
This app is extremely glitchy. Tried to add a surgery and it kept giving an error. Log in on a computer and it had been added 6 times. Can’t view my records without it crashing.
Won’t Confirm Health History
Every time I try to confirm my health history page, it tells me the “gender, height, and weight fields are required”. There is no “gender” field and the rest IS filled out!!
Won’t let me sign in
The screen goes white when I put in my credentials.
Doesn’t Work
This app will not let you request a consultation.
Terrible. 0 out of 5 Stars
I wanted to get screened for Coronavirus bc of the symptoms I had. They told me they couldn’t do that, that I had to go through a screening through the government listed number for my state. I did and was told that I screened negative for covid-19. So I requested again through 1800MD to be screened for a cold because I obviously have something. Everyone I request a consult I received a text message saying my request has been dropped. Awesome.
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App consultation not working
Went through the process to request a consultation twice, once requesting by email the other by phone. Nothing happens when I hit the confirm button each time.
