Medcom Mobile vs 1800MD Member Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Medcom Mobile
Access your Medcom benefits easily from your mobile device. View account balances, recent transactions, election information, and claim deadlines. Receive customizable alerts for important benefit updates and security notifications.
- View benefit account balances
- Access recent transactions
- Check election information
- See claims filing deadlines
- Receive text/email alerts
- Manage debit card notifications
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Benefits in your pocket! This app gives you easy access to your Medcom benefits anywhere, anytime. Use the same username and password that you setup on Medcom’s online portal! Just download, login, and go! View all of your benefit account(s) recent transactions, balances, election information, claims filing deadlines, and more. You may also view transactions that require receipt documentation that may need to be submitted. Additional features include opting in/out to receive alerts via text messaging, email, or both! These alerts could include information when your debit card has been mailed, when your password to the portal/mobile app has been reset, card transaction denials, and more. Your security is the number one priority for Medcom. We use pictures and passphrases, along with device identification and challenge questions to protect your information. None of your personal information is stored on your mobile device. This app is available for iPhone, iPod, iPad.
1800MD Member Mobile
Access quality healthcare from board-certified physicians anytime, anywhere. Get consultations in multiple languages, receive diagnoses, and prescriptions for non-emergency conditions with a quick average callback time.
- Board-certified physician consultations
- Multilingual support (170+ languages)
- 15-minute average callback time
- Diagnosis and prescription services
- Secure member portals
- Wellness tools and information library
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1.800MD offers reliable, quality health care at your fingertips. Our network of board certified physicians provide consultations in both English and Spanish as well as 170 additional languages. With a 15-minute average call back time, you will be receiving care in no time. 1.800MD is a trusted leader in the telehealth industry making it simple and easy, we provide members individual portals where records are safe and secure; initiating a medical consultation is simple; helpful decision making and wellness tools are available; and useful information can be found in our A to Z library. It’s Convenient Care, Anywhere! Our physicians can diagnose, provide treatment and prescribe medication (when appropriate) quickly and effectively, making 1.800MD’s services the easy solution. Our doctors can offer care for non-emergency conditions including: •Allergies •Arthritic pain •Flu •Gastroenteritis •Insect bites •Minor burns •Respiratory infections •Sinusitis •Sore throat •Sprains and strains •Urinary tract infection And Much More! How It Works 1. Request a Consult Open your 1.800MD app, visit 1.800MD.com, or call our toll-free number to request a consult with one of our board-certified physicians. Next, you will provide your medical history so that our doctors can deliver the best care possible. As a member, you have access to unlimited consultations from anywhere in the United States at any time. Where applicable, a nominal consultation fee applies for each instance. 2. Get care 1.800MD offers unlimited consultation times with a 15-minute average physician call back time. 1.800MD has physicians in all 50 states* that are equipped to diagnose, treat and write prescriptions, as needed, all through the convenience of a telephone and/or digital communications. *Subject to state regulations. 3. Feel better Prescriptions can be written, if warranted, and instructions to put you on the road to recovery are clearly outlined. Opening your 1.800MD app or by visiting 1800MD.com, you may access your secure portal at any time to review any previous consultations. Once your consultation is complete, you are done without even leaving the comforts of your home. -1.800MD is NOT an insurance company. For all questions regarding insurance, please contact your provider.
Screenshots
Verdict
The clearest difference is review sentiment: Medcom Mobile at 46% against 1800MD Member Mobile's 0%. Medcom Mobile also leads on rating (4.6 vs 1.7) and ratings volume (2.3K vs 31). 1800MD Member Mobile's advantage is update cadence (every 3 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Medcom Mobile holds the better App Store score, 4.6 against 1.7. That said, the two scores are not equally well evidenced: Medcom Mobile has 2.3K ratings behind it against 31, so its average is the more settled of the two. Written reviews point the same way: 46% of Medcom Mobile's written reviews are positive against 0% of 1800MD Member Mobile's.
Medcom Mobile ships an update every 3 months, 1800MD Member Mobile every 3 weeks. The most recent releases landed on November 10, 2026 and November 2, 2026 respectively.
| Parameter | Medcom Mobile | 1800MD Member Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (2.3K ratings) — better | 1.7 (31 ratings) |
| Positive reviews | 46.1% of reviews — better | 0.0% of reviews |
| Number of ratings | 2.3K — better | 31 |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 31 MB | 57 MB |
| Age rating | 17+ | 17+ |
| Developer | MEDICAL COST CONTAINMENT SERVICES INC | 1-800MD, LLC |
Customer experience
Medcom Mobile
1800MD Member Mobile
Bugs and requests
Medcom Mobile
Reported bugs
4 issues- Inability to log in or app crashing on login
- Uploaded receipts not saving or disappearing
- Inconsistent app behavior across devices
- Incorrect or misleading error messages
Requested features
5 requests- Improved receipt management and tracking
- Streamlined claims submission process
- Enhanced account history and transaction details
- Ability to save login credentials
- Improved app stability and reliability
1800MD Member Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Medcom Mobile
No in-app purchases
1800MD Member Mobile
No in-app purchases





