Medcom Mobile vs Baptist Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Medcom Mobile
Access your Medcom benefits easily from your mobile device. View account balances, recent transactions, election information, and claim deadlines. Receive customizable alerts for important benefit updates and security notifications.
- View benefit account balances
- Access recent transactions
- Check election information
- See claims filing deadlines
- Receive text/email alerts
- Manage debit card notifications
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Benefits in your pocket! This app gives you easy access to your Medcom benefits anywhere, anytime. Use the same username and password that you setup on Medcom’s online portal! Just download, login, and go! View all of your benefit account(s) recent transactions, balances, election information, claims filing deadlines, and more. You may also view transactions that require receipt documentation that may need to be submitted. Additional features include opting in/out to receive alerts via text messaging, email, or both! These alerts could include information when your debit card has been mailed, when your password to the portal/mobile app has been reset, card transaction denials, and more. Your security is the number one priority for Medcom. We use pictures and passphrases, along with device identification and challenge questions to protect your information. None of your personal information is stored on your mobile device. This app is available for iPhone, iPod, iPad.
Baptist Access
Easily navigate healthcare facilities, find doctors, and manage appointments. Access your medical records, pay bills, and book virtual care visits all from your mobile device.
- Indoor navigation and walking directions
- Doctor search and appointment requests
- ER wait times and directions
- Access to My Baptist Chart
- Bill payment
- Virtual care appointment booking
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Navigating the healthcare system can be overwhelming - from finding your way around the hospital to figuring out how to pay your bill. When you need care, we want to make it easy. That’s why we launched Baptist Access, to help you find what you need, fast. Whether you need to find a location in the hospital or find a doctor near you, you can do it all from your phone with Baptist Access. Our app includes: Navigation & Walking Directions * Locate your doctor’s office, patient room, amenities or parking * Easily find your way inside our campuses with real-time, step-by-step, visual navigation on your phone * View indoor campus map to know exactly where you are and where you need to go * Mark where you parked and receive walking directions to get back to your car Find Your Doctor & Make Appointments * Look up your doctor and request an appointment * Browse doctors to find the right fit for your needs See ER Wait Times & Directions * Our ER wait times are listed right in the app with directions Login to My Baptist Chart * Access your secure patient portal to see your medical records, test results, and more Pay Your Bill * View and pay your bills online Book a virtual care appointment * Find and book an online doctor visit for common conditions for both adults and kids - available 24/7
Screenshots
Verdict
The clearest difference is rating: Medcom Mobile at 4.6 against Baptist Access's 4.2. Medcom Mobile also leads on ratings volume (2K vs 10) and review sentiment (47% vs 33%). Baptist Access's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Medcom Mobile holds the better App Store score, 4.6 against 4.2. That said, the two scores are not equally well evidenced: Medcom Mobile has 2K ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 47% of Medcom Mobile's written reviews are positive against 33% of Baptist Access's.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 26, 2026 and September 13, 2026 respectively.
| Parameter | Medcom Mobile | Baptist Access |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (2K ratings) — better | 4.2 (10 ratings) |
| Positive reviews | 46.7% of reviews — better | 33.3% of reviews |
| Number of ratings | 2K — better | 10 |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 31 MB | 56 MB |
| Age rating | 17+ | 12+ |
| Developer | MEDICAL COST CONTAINMENT SERVICES INC | Baptist Health System, Inc. |
Customer experience
Medcom Mobile
Baptist Access
Bugs and requests
Medcom Mobile
Reported bugs
4 issues- Inability to log in or app crashing on login
- Uploaded receipts not saving or disappearing
- Inconsistent app behavior across devices
- Incorrect or misleading error messages
Requested features
5 requests- Improved receipt management and tracking
- Streamlined claims submission process
- Enhanced account history and transaction details
- Ability to save login credentials
- Improved app stability and reliability
Baptist Access
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Medcom Mobile
No in-app purchases
Baptist Access
No in-app purchases
