1A Auto User Reviews

Customer Experience

Positive experience48.1% of reviews
Neutral11.1% of reviews
Negative experience40.7% of reviews

~ Based on 27 written reviews from the US App Store.

Is 1A Auto Safe?

1A Auto: Parts & Repair Videos appears mostly safe based on user ratings. AppsHunter Safety Score for 1A Auto is 81/100.

This assessment is based on 85 user ratings, with an App Store average of 4.2/5.

Safety Analysis

77.6% of ratings point to a safe experience
4.7% of ratings suggest some concerns
17.6% of ratings point to a risky experience

~ Based on 85 App Store ratings for 1A Auto.

Is 1A Auto Legit?

1A Auto: Parts & Repair Videos appears legitimate, with a few gaps. AppsHunter Legitimacy Score for 1A Auto is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Account doesn’t work

I already had an account online and the app says the account email doesn’t exist. Support said they could do nothing about it and to reset my browser history and try again. Past that nothing they could do.
Stick to the browser or app. But you can’t do both.

Okay, but redundant vehicle verification

I am unable to log in with my email and password. When I try to reset my password, it says an account with that email does not exist. My email and password work just fine on the mobile page and desktop version. Also, I’m tired of this app constantly asking about vehicle fitment even after selecting the vehicle from my garage when searching.
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Response from developer

Thank you for this feedback. We are sorry about that log-in issue you encountered, and we have just released a new version of the app with a fix for this. If you're willing to - please give the app an update and try the password reset again. It should work now. Once you're logged in, it will save your vehicle, and you won't need to re-enter it all the time. Feel free to update your review and let us know how it works out! Again, sorry for that login issue!

La aplicación me exige cambiar mi contraseña

Esa aplicación no me permite bloquearme en mi cuenta, ya que la website y esa aplicación de Jennifer diferentes parámetros de contraseña

Extremely Helpful

I was able to use the check engine light feature and understand what my p0430 code meant. Also have used their videos in the past that make fixing things so much easier.

Response from developer

Thanks for the positive feedback! We're glad you found the app helpful!

Auto tech in your phone!

Great app! Love that you can save multiple vehicles. You can view installation videos and order parts directly from the app! One stop shopping.

Response from developer

Thank you for the 5-star review! We're thrilled to hear that you enjoy the app!

Limited Help

Only a few generic help videos are available for troubleshooting vehicle problems.

Response from developer

We're so sorry that you didn't find it helpful. Did you select your vehicle with the button on the home page? We have over 23,000 auto repair videos in the app for thousands of different vehicles. Maybe you missed them by not selecting your specific year+make+model?

Can’t login

I have accounts with them for years, but can’t login with my credentials. Web is OK. Deleted.

Mixed feelings

Although I have found a few parts and the repair videos are really good, I can’t ever seem to find parts almost every single time. I do repairs on 4 of my personal vehicles as well as every person in my family. Parts seem to never be available 90% of the time. I am thinking about deleting this app since it really doesn’t benefit me to have it. I tried to support A1 but it seems to be a waste of time since I use A1 first when looking for videos and parts. Always end up somewhere else for parts. Maybe I’ll just keep it for repairs videos…..
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Response from developer

Thanks for trying out the app and giving us your feedback. We're sorry to hear that we didn't have the last part that you needed. We're adding hundreds of new parts and videos each week, so hopefully we'll have everything you need for your next repair!

The absolute best

I just stumbled across this app and it is the best!!! Combining two of the most trusted resources I’ve personally used from the net for DIY repairs (TRQ/Eric the Car Guy) makes this incredibly helpful in finding well done and informative videos for almost any repair needed. And the link to purchase the part from 1A Auto makes things even easier. Stroke of genius and wishing you much success as you continue to build on it.
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Response from developer

Thank you so much for trying the 1A Auto app and sharing the positive experience with us! Helping out automotive DIY'ers with Eric is truly fun for all of us. It's really a perfect match!

Exelente confiable y seguro

Llego muy rápido y en excelentes condiciones mi pedido muchas gracias TRQ❤️

Response from developer

Thank you iqggsye for sharing your positive experience, and good luck with your repair! :)

Nissan maxima

Hi is anyone have a problem with Nissan maxima 3.5 drive very fine then loses power and acceleration

Parts don’t last unfortunately

Parts don’t last and for the price there’s better quality part sites

Response from developer

Many of our parts have lifetime warranties. Please reach out to our customer service dept by phone, email, or chat, (https://www.1aauto.com/about/contact), and I'm sure they can get it sorted out for you!

Very informative

This app is comprehensive and informative.

Response from developer

Thank you Seignaster! We really appreciate it, and are happy that you found it helpful!

No point to the app

You can’t do anything on the app there’s no point to it. The app just sends you to website on the internet

Response from developer

Hi Tjs best. If you're shopping for auto parts, that can be done on our website, or through the 1A Auto app shopping navigation. Our ~20,000 diagnostic/repair videos, and check engine light data is all available on the app to help with any auto repair you may have.

Great app for repairing trucks!

This app has so many repair videos for my truck, and it’s easy to find parts. Sharing it with all my friends!

Response from developer

Thank you for trying out our app! We are glad that you have found it helpful!

K.S.A - Jeddah

Oysam

Can’t add vehicles

If I could use the app it might be okay.

Response from developer

Hello RX-l – ! I'm sorry that you couldn't add a vehicle. You may have caught us the moment we were doing the newest app version update. Sorry about that. If you try it now, I'm sure that it will work for you. If not - reach out to us at 1aapp@1aauto.com and we will sort it out! Thank you! - Your friends at 1A Auto

Yes about time

It’s been a long time coming. Thank you 1AAUTO.COM yes I am screaming it.

Response from developer

Haha! Thank you! The app is something we are continually adding features to, so check on it regularly for new videos, new parts, new features, and most of all - all the DIY automotive info you'll need! - Your friends at 1A Auto

Counter intuitive

App is terrible for anyone who actually knows what’s wrong with their car. Is built for a toddler rather than an adult with a tool set.

Response from developer

Hello Killer3654, and thank you for the feedback. I'm really sorry to hear that you didn't like the app. If possible, I would like to learn some further details about what you would have preferred to see. If you are able to send me additional feedback on what you were hoping for, reach out at 1AApp@1aauto.com.

Cyrus

Perfect videos……I repaired all my three cars using them like a pro ……♥️♥️♥️♥️♥️

Response from developer

Thank you for the great feedback Cyrus! We are absolutely thrilled that you were able to fix your cars like a pro! Right back atcha -> ♥️♥️♥️♥️♥️