Too complicated
It’s very complicated app. It takes long time to check out customers and add tips is disaster and confuse for customers. Take time to log in every 3 mins because the reader log out itself
App works Android not Apple
I work with a nonprofit organization and when I need this app the most I can never get to work on my Apple phone. It is super easy to use on Android instead. It should work just as well across both devices
Login is annoying
Once logged in, the app itself works fine. However, my main issue is that the app doesn’t allow the login password to be stored or saved on my iPhone, nor does it have an option to stay logged in.
For one-off transactions, this is no big deal. However, we use the app to run transactions during events. If the gap between customers is just long enough, the app auto logs out and then having to manually enter the password again is just an annoying waste of the customer’s time.
If there was an option to stay logged in, or allow the password to be stored in the iPhone’s password manager, it would make the user experience much better.
For one-off transactions, this is no big deal. However, we use the app to run transactions during events. If the gap between customers is just long enough, the app auto logs out and then having to manually enter the password again is just an annoying waste of the customer’s time.
If there was an option to stay logged in, or allow the password to be stored in the iPhone’s password manager, it would make the user experience much better.
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