Amateur app! Useless at a point. Most unethical app of the century.
Amateur app probably developed by freshers. UI is not intuitive and it will take ages to find what you need. Support system is absolutely hopeless, and so are the company policies. Amounts get deducted from advisor’s commission without any information. Tickets raised are closed with single resolution - Please connect with your RM. RM says it might be professional tax deduction, while 1Up app shows No Data Available in the professional tax certificate options.
Advisors are most vulnerable as they bring business and end up chasing 1Up team, Office of Advisors team, Finance team, RM to get one point clarified. I recommend HDFC Ergo to first set processes and good practices in the workflow and then on that basis develop some better platform for the advisors.
Advisors are most vulnerable as they bring business and end up chasing 1Up team, Office of Advisors team, Finance team, RM to get one point clarified. I recommend HDFC Ergo to first set processes and good practices in the workflow and then on that basis develop some better platform for the advisors.
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Stone age app
If you want to feel the stone age— use this app. Everything so slow and confusing.
Recommended
The support team is quick, responsive, and cooperative. Overall, a very reliable and user-friendly platform
Next gen app
This app has all the new tech loaded features and unique app for advisor of Hdfcergo
Pocket me dhamaka
Pocket me dhamaka
App no longer works
App no longer works after the update. Getting error stating something went wrong in both the iPhone and android
Good App
Nice Marketing team, made my experience while using the app really smooth; they are doing really great!
Great application
This app has made it really easy to manage all my insurance policies in one place. Renewals and claims are super simple, and I can track everything right from the app. The health features are a nice bonus too. It’s secure and runs smoothly, though I’d love offline access for some features. Overall, it’s a great app for anyone looking to simplify insurance management.
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This Application Is Not Working On i Phone
Not At All Happy..
Bug Fixing Require
Not able to download files (policy/proposal) in iphone, kindly fix the same
Worst App of the Century
Every time it asks for login password and otp. As agent it is frustrating to enter password and otp every time. To show quotation to customer then also mobile, email, otp. Make it simple for quotation at least.
Superb App
Superb App
Stupid application needs update almost every day
Stupid application need update almost every day
Irritating App
You can't run this app without any bug or error for two continues days. So much of errors in renewals and other. No updation of Master club from last one month. It is getting worse by every update. No resolution to any complaints. Only received a immediate auto reply but no one really cares.
OTP NOT RECEVING FROM YESTERDAY
Kindly resolve the issue on my iPhone 11. a lot of policies are pending
Worst App
It lags too much. Many a times the sections like renewal , claims don’t work. It needs huge improvement.
Poor experience
App performance is very poor and where is endorsement option on app……….
Feedback on 1up Portal and Apps
I wanted to share some feedback regarding the user experience on your 1up portal and apps. While I appreciate the effort put into creating a platform for users like myself, I have encountered several issues that have affected my overall experience negatively.
Firstly, there are numerous bugs present within the 1up portal and apps. These bugs manifest in frequent crashes and unexpected automatic logouts. These interruptions disrupt the user flow and make it difficult to engage with the platform seamlessly.
To ensure a satisfactory user experience, I believe there is a pressing need for substantial improvements to both the portal and apps. Enhancing the stability and reliability of the platform should be a top priority. Users should be able to navigate the portal and use the apps without encountering frequent technical difficulties.
I urge your team to address these issues promptly and invest in further refining the 1up portal and apps. By prioritizing stability and user experience, you can create a more enjoyable and reliable platform for your users.
Thank you for considering my feedback. I look forward to seeing improvements implemented in the near future.
Firstly, there are numerous bugs present within the 1up portal and apps. These bugs manifest in frequent crashes and unexpected automatic logouts. These interruptions disrupt the user flow and make it difficult to engage with the platform seamlessly.
To ensure a satisfactory user experience, I believe there is a pressing need for substantial improvements to both the portal and apps. Enhancing the stability and reliability of the platform should be a top priority. Users should be able to navigate the portal and use the apps without encountering frequent technical difficulties.
I urge your team to address these issues promptly and invest in further refining the 1up portal and apps. By prioritizing stability and user experience, you can create a more enjoyable and reliable platform for your users.
Thank you for considering my feedback. I look forward to seeing improvements implemented in the near future.
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Excellent
Excellent app. Perfectly designed.