Lost years of data
I have been using this app for a long time now. Thinking twice if I should still continue. Lost significant data and now I can’t compare form previous years since data are now inaccurate.
Customer support not replying
I’ve had this program for years and now I am having a major problem. I’ve sent three requests for help with a picture showing the problem and no one has responded to me. My categories are all stuck every time I try to hit on a category the page freezes. So I cannot see my individual data that I’ve added the amount for that category. Every time it freezes, I have to go out of the program and go back in. The only way I can see something if I go to the year and look at the date there, but it does not give me all the information can anyone help me out
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App bug issue after update
Have sent over 10 emails over the last 2 months explaining the bug faced after updating the software by your team and just being ignored !!! Have paid for this app and very disappointed with lack of support for paying customers !!
Lattest version fails to import backup file
Been using this app for some 15 years now and never before have i come accross the following issue. The lattest version fails to import backup file, wether it's from email directly, iCloud import or app to app method hence making it impossible to use. I'm at a loss for words really. Is there a way to revert to previous version through app store?
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Full payment is not updating Debtor section
The recent update broke the full payment status for the debtor section. It's not updating correctly.
