20 Broad
Resident App by Flamingo
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Free
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About
The 20 Broad app is your all-in-one resident app for apartment living — powered by Flamingo, the resident engagement and retention platform trusted across 1,225,000+ apartment units.
Everything you need as a resident, in one place:
• RSVP to resident events and community socials
• Pay rent securely
• Request and track maintenance
• Book amenities, guest suites, and concierge services
• Earn resident rewards for events, referrals, and renewals
• Connect with neighbors on the community feed
• Get answers instantly from the AI resident assistant
• Access mobile keys, packages, and building announcements
20 Broad is managed by Greystar and powered by Flamingo, the resident engagement and resident retention platform for apartment communities — bringing events, rewards, rent, maintenance, and AI into one resident app.
Learn more about Flamingo at getflamingo.com.
Powered by Flamingo — the resident engagement app for apartment communities.
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What's New in 20 Broad
7.3.10
July 22, 2026
- Updates the Fitness Module to support new video content - Enhances checklist functionality to support transfer checklists - Updates Amenities & Bookings to align Restrictions settings with Adjustments - Allows residents to set the order of devices in the Manage Devices screen - Prevents auto-adding FA users to Flamingo Admin ticket chats for residents
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