Super fun and addictive!
Just started
No bajar el juego
Voler de l’argent
21jack decent game 👀👌❤️
Quick Withdrawals & Customer Support
Tina826
Response from developer
Thanks so much!
I withdrew $600 and you refused to return the money. I will find a lawyer to sue you.
Response from developer
Your comment is completely false, and we will clarify it here to prevent you from ruining other users’ gaming experience. Essentially, you attempted to withdraw $600—an amount that didn’t align with what you had used in competitive matches. You entered your banking details incorrectly, and despite hundreds of emails explaining this to you, you failed to understand it—perhaps because you kept communicating in a language we do not support, such as Chinese. Even so, we made an effort to assist you in your language, but it was still impossible to resolve the issue because you kept spamming our support team with the same message, overwhelming the service. Since you were unable to correct the issue, we refunded the full amount to your game account and invited you to withdraw again using the correct details. Instead of doing so, you continued threatening the company, which resulted in a violation of our terms and conditions and, therefore, your ban. This case is now in the hands of our legal team, and we urge you to remove the false review you have set in multiple games with multiple accounts.
Best game
Response from developer
Thanks so much!!
Best game
Response from developer
Thanks so much!!
100% legit platform
Response from developer
Thanks so much!
Quick Withdrawals
Tina826
Response from developer
Thanks so much!
Jack21
Response from developer
Thanks so much!!!
Great Game!
Response from developer
Thanks so much!
Lack of user privacy and safety
Although there are several issues the main point was was a complete disregard to enforce their own policy prohibiting users to post personal information on their discord. When I brought this to their attention they said they removed the posts but they were clearly unaware or uninterested in what I was referring to since it remained there.
As for the harassment mentioned in their reply, the harassment was one sided towards myself and others, also documented by screenshots.
This company has a lot of different games and contests and high league payouts and they seem to be making efforts to have a good platform. Unfortunately they are random with their policies and and inconsistent enforcing them.
To the company: if you are going to respond again please be honest and avoid making accusations based on assumptions or rumors. You have the facts, use them
Response from developer
Threats and harassment to other users are not welcome on our platform. As you were informed via email through your multitude of communications attacking the company and its users, harassment and threats towards other users and the company are not allowed. This was the reason for your expulsion from the Discord community, as you are already aware. Everything you have stated here has been debunked through email correspondence. It seems that, having no valid points, you have resorted to making these accusations here to harm other users who seek objective opinions and to damage the company's reputation. Despite this review and your numerous emails to the company, we are surprised to find that, despite your apparent dissatisfaction, you reached out to us with great interest in our innovative formats in the industry just a month later. Therefore, we ask you to be honest with yourself and the rest of the community and to spend your time enjoying rather than falsely tarnishing reputations only to then attempt to return with great interest. We do not want toxic users in our community. Again, we reiterate that the protocols functioned correctly, leading to your ban for harassment and threats against other users, and that all the points in this message have been refuted through email on multiple occasions. Best regards.
Lack of user privacy and safety
Among several issues I won’t outline here, one is very concerning. That is posting identifying personal information about other users, a clear violation.
When I brought this up to customer service the reply was they were aware of the specific situation and deleted the post.
The problem with that is they didn’t bother to ask me what I was referring to or ask for additional information. There were several instances of posting personal information and instead of taking action and investigating, they removed one of many and continue allowing the people doing this on the platform.
This shows a lack of taking privacy concerns seriously and an inability or disinterest in following their own guidelines.
With so much competition in this market, it’s knowing the company you’re dealing with takes these issues along with fairness seriously that sets one company apart from another. egogames doesn’t fit that criteria and at best it’s hit or miss.
Unfortunately I’ve heard similar experiences with withdrawing money and while I haven’t experienced that, the behavior and lack of communication is the exact same problem detailed here.
Response from developer
Threats and harassment to other users are not welcome on our platform. As you were informed via email through your multitude of communications attacking the company and its users, harassment and threats towards other users and the company are not allowed. This was the reason for your expulsion from the Discord community, as you are already aware. Everything you have stated here has been debunked through email correspondence. It seems that, having no valid points, you have resorted to making these accusations here to harm other users who seek objective opinions and to damage the company's reputation. Despite this review and your numerous emails to the company, we are surprised to find that, despite your apparent dissatisfaction, you reached out to us with great interest in our innovative formats in the industry just a month later. Therefore, we ask you to be honest with yourself and the rest of the community and to spend your time enjoying rather than falsely tarnishing reputations only to then attempt to return with great interest. We do not want toxic users in our community. Again, we reiterate that the protocols functioned correctly, leading to your ban for harassment and threats against other users, and that all the points in this message have been refuted through email on multiple occasions. Best regards.
Definitely 5 starts.. couldn’t be better
Very responsive support team, and withdrawals get processed incredibly fast.
Well recommended.
Finally, fair play
Quick Withdrawals
Great platform
Arnaque
Response from developer
Nous vous recommandons de consulter le tutoriel initial du jeu et de jouer à des jeux d'entraînement pour améliorer vos résultats !
