This game is trash
Response from developer
Thanks for your feedback! Just to clarify, diamonds are an in-game currency only and can’t be cashed out or withdrawn. If you have any questions about how diamonds work, feel free to contact us anytime!
Great game!
Scammer
Response from developer
Hi there, we understand your frustration and want to assure you that we committed to providing a fair and just gaming environment for all our players. We always take allegations of cheating very seriously. We have a team of dedicated investigations who work tirelessly to identity and remove spam behaviors. We have investigated your claims and found no evidence of cheating. We have reviewed the match histories in question and found no suspicious activity. We provide a skill-based gaming platform where you are matched with real players around your skill level. Different game strategies will affect the score afterward By constantly playing our games, we believe you will become a master and win more prizes. We hope that you'll reconsider your negative reviews and give us another chance to earn your trust. Thank you:)
Pinecone are scammers 0*
Stay away from Pinecone Games they don’t pay out.. I’ve been waiting 9 months for my payout and after leaving 50+ messages I’ve still not received anything. They will thank you for your patience and that’s it.. utter scam.
Need support
Scam/fraud stay away !!
Response from developer
Hi there! We're sorry to see that you had an unpleasant experience. Feel free to contact our customer service at any time if you encounter any issues in the app. We are always here to assist with your concerns.
21 Win
Very challenging.
Deleted review
Response from developer
Hi there! We're sorry to see that you had an unpleasant experience. Sending your withdrawals to you as soon as possible is our top priority. Would you please send your UID to support@pineconegame.com so that we can better help you? I will check your message in person. Hope to hear from you soon.
Wonderful fun game
Blatant scam
Response from developer
Dear customer, thanks for your feedback and sorry for the inconvenience. In order to better assist you, please contact our Support Team in the game or email support@pineconegame.com to get more details and instruction. Thank you.
21 of cash WIN
21 cash
Money
Response from developer
Hi there! We're sorry to see that you had an unpleasant experience. Sending your withdrawals to you as soon as possible is our top priority. Would you please contact us via support@pineconegame.com? I will check your message in person. Hope to hear from you soon.
Don’t deposit, you will never get your withdrawal
Awesome
Awesome game
21
Over 7 weeks not paid
Response from developer
We are sorry to hear about the issue you are facing. Please contact our in-game Support or email support@pineconegame.com to give us feedback with a detailed description and we will do our best to help you solve it ASAP. Hope to hear from you soon.
