247 Cars User Reviews

Top reviews

Good Service.

Always on time.
Drivers very polite and helpful.
Fair prices. Except the LHR trips but all cab firms seem to inflate the airport fares !!!

Far better than any other cab firm

Felt safe. Tracking the car and driver is excellent. Responsive app. Really easy to use and will recommend. We always use 247 when we require a cab! Great selection of helpful and kind drivers. They arrive on time. Thank you!

Used to be good

Since a year ago the app is not working well: cannot find a location, doesn’t allow cash payments, frequently misfunctions. Despite many promises to update it, apparently it only becomes worse. I need to call each time to make a booking

New app doesn’t work

Since this app was updated recently, it no longer works on my iPhone 14. I’ve tried reinstalling the app multiple times but it still doesn’t work. I’m now back to making my bookings on the phone.

Phone don’t use the app

24/7 cars are normally good. The app is a pain to use, and I wound up with my driver in the wrong place despite selecting the station.
Service is good though - phone instead.

Horrible ; DON’t USE THEM unless you want to get KiLLED

I had a driver named Ketheeswaren and he was my first and last impression of this company. He lacks of customer service and speaks a little English which makes hard to communicate. I was expecting a smooth relaxing driving but instead I was scared for my life.

Traffic awful, driver fantastic

Amir was 3 minutes late and was mortified. He drove very calmly but his knowledge of the area got us through heavy traffic very quickly. Very nice man.

Thank you.

Very poor

Apps problem. Late

Do not use this company

Incredibly rude and arrogant man on the phone. Would seriously recommend using local competitors.

Don’t waste your time

Appalling service which had steadily gone downhill not the drivers fault as the controllers shouldn’t book the jobs if they can’t provide the service. Today’s cab booked well in advance arrived 20+ mins late final straw blaming traffic is not good enough with all the technology available today particularly if driver is miles away and given job 5 mins before pick up. This is not a one off
occurrence lousy way to run a business.
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Never again

Cars late/don’t arrive. Cocky controller

New app confusing as f@*k

Finally got logged back in after 2 months And it’s hard work to use , old one was much simpler

Wtf

Have you done to the app?? It’s awful!!
Previous version all good!! This is crazy confusing and generally not useful! Argh

Disappointed

I’m a very regular user and v happy with service and price. However on a few occasions lately despite pre booking the cab has been late up to half hour. Various excuses given, but driver has said he had just come on duty. It would be good policy to call customer to say car will be late at least

Good Uber alternative

I've had only good experience with them. Cheaper and good cars than Uber at least for shorter journeys I've had. Sometimes you get a Jag for less than the price of Uber X. Though wait times can be longer.

Disappointed

The app will not load anymore and continues to crash every time I try to use it.

Marcos

Very good app, I like the showed you the price quote , the only thing I don’t like it should be upgraded the app

Cheapest cabs in the area

Great app, won't use Uber again

App needs repairing!

The app keeps crashing after been dropped off and want to get a return taxi!

Perfect

Great driver and helpful staff on the desk when you need them, something you won't get with uber.