Nexonia Expenses User Reviews

Top reviews

Not actually compatible with Mac OS

This app does not actually work on MAC OS laptop/desktop although the app says it is compatible. There is a "this device is jailbroken" warning, and the app won't work.

I miss Expensify!

I’m tired of dealing with issues with Nexonia, especially the mobile app integration with the online version. The mobile app makes you input data when entering a receipt but it doesn’t populate in the online version. Also, just learned today that when you update your password on the online version it does not update the mobile version, unless of course you’re locked out of the mobile version, have to uninstall it and then reinstall it … and then it does automatically update your password to the online password. It’s the end of the day and I just want to close my computer and be done for the day. But thanks to Nexonia, that’s not going to happen … forgot to mention when you get locked out because of password issues, you have to wait 22 min and there’s nothing their tech support can do about it. Seems to me allowing your company’s tech support the ability to reset timers or passwords is pretty common, except for Nexon I guess. I miss Expensify!
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Bug

If you use the feature in the app to capture and save a receipt. Once you take the picture and you edit it (crop etc) - there is no way to get back (go back to take a picture of an additional receipt, etc). You’re totally stuck. I had to kill the app.
And no way to contact the software developer for leave feedback from the app.
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Worst Expense App - Choose Another Solution

This is the worst expense app I have ever used. It is has an unintuitive interface and is hard to use on a mobile device. You would think in 2023 they would have more integrations built in, but they offer the bare minimum. They also will frequently lose your data. Multiple times I have spent 30 plus minutes filling out long expense reports on the app, only to have them disappear when I hit submit. This is a terrible system, please choose a competitor like Concur if you can. Our entire travel team is pushing our company to switch.
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Over site-

On the new cover page you see a list of reports. However they are not the most recent ones and it doesn’t help speed up or locate anything. Why not pin the most recent reports on the cover page?
Everything that comes up for me has already been expensed. So I don’t need to see any of it.
Really we would like to see only open reports and maybe the last three or four reports before that.

My 2 cents.
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Absolute nightmare to use

Very poor app and website.
Non intuitive, not user friendly system.
Need a rocket science degree to understand how this work. Anti-productive tool.

New update

So I have been using Nexonia for 5+ years and all I can say is the new update just went 7 years backwards in time. App is more glitchy and buggy then ever, the new features don’t work like quick add receipts.

This new update feels cheap and not thought through.

This Company is on its way down, now that web3 is here, we will see a lot of these outdated companies fall behind. Very 2D company that won’t see the future coming.

Quote me on this, 2030 nexonia will be dead.
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Makes me Want to Use my Own Money

This is the worst expense management platform that I have encountered. I consistently submit expenses that are subsequently missing (where is unfiled expenses now!?).

Nexonia does not keep their Help/Support up-to-date, so the actual experience does not match the FAQs or Help documentation (but they keep shipping worse and worse UX/UI updates).

The only benefit is that the employer can drive cost savings because employees have such a hard time submitting their expenses! Win Win!
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Recent update is buggy

New receipt store is buggy. Date doesn’t get captured correctly. Selecting date saves as the day before. Moving the receipts to the expense report fails. Lots of bugs that need fixing ASAP

Aweful app can’t add receipts to report

Possibly the worst app I’ve used for expense management, honestly deters people from claiming expenses. The UI is shocking, items and receipts are treated separately when they are one and the same imo. The Color scheme and contrast of buttons makes it hard to see. Honestly, nothing good to say about this app. Similar apps from 10 years ago did a better job of managing expenses! Please upgrade and revise the entire experience. And also fix the web version which is full of bugs I honestly have to use both methods which work partially to complete expenses…
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