The New York Times User Reviews

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First and favorite

Growing up the New York Times was a staple in our household. Both my parents paper in hand coffee in another. Though I always had a semi awareness of what was going on in far off places with names like Darfur Like many teenagers I was pretty uninterested in the goings on outside of the of my group of friends and as far as i was concerned in a spreading metropolis like Los Angeles the world began & ended in our little pocket of it. Though my horizons naturally got bigger once i got out into the world my interest in the going ons of the world still held little appeal. This started to gradually change in my late 20's and without warning geopolitics and history suddenly started to become very appealing to me and feeling I had missed out on years years of changing politics & history I had no idea where to even begin .
That is when the New York Times entered my household. I would pick articles to read daily and then online fill in all the blanks .
This morning ritual became my favorite part of the day. There was this big exciting world out there full of history that i could not get to fast enough. Now some 10 years later The New York times ( and of course The Daily too) are along with several other publications have become a staple in my household as well.
The New York times is a place to me/ a place full of childhood nostalgia ; a roap map to another world. It's where my childhood and entree into adulthood intersect
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New Update is Garbage

The latest update has rendered the app basically unusable for the content I want to easily see and use.
1. Sections tab is gone replace by an upper scroll bar that is tedious to navigate and makes me hunt for content. Sections is now the very LAST tab of this scroll ribbon. Wirecutter and the athletic (which I have zero interest in) are first. Sorry, but sports and shopping should be at the bottom of everything. Period. The old Sections tab also gave more content at a glance which brought me to articles I might not have otherwise seen. Now you have to hunt thru the various sections.
2. The new “You” tab is junk. Pushes content I don’t want to see. You can customize this is limited ways that aren’t helpful. For example, you can add individual opinion columnists, but not the Opinion section. You can add certain columns but not paper sections.
3. Games interface is now unusable. Any past crossword or game now opens in a browser window (requiring you to login again) and I can’t find any way to change this. I don’t want to play past games in a browser window, nor do I want to be forced to play in the separate Games app.
Please bring back the old Sections tab and fix the functionality of games!
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Convenience and Fun

I rely on the Times as a trusted source of news. I know what care the Times journalists exert to get the story right. The app is a very convenient portal to all that, but it also brings other parts of the Times to my attention: smaller stories that delight and entertain me. Plus if I need more background on a story or I don’t understand a reference, the embedded links usually make following up very easy.

Then there are the games. I’m addicted. I have to do the Spelling Bee, Wordle, and the amazing Crossword every day. Well, every day that affords me the time. If I’m current on the crosswords and I have an appetite for more, I can work my way backward in the Crossword archive. They are all so clever and satisfying and available with a few clicks in the app.

I have to admit that I seldom go to the printed version anymore. The app is just too well-organized and convenient. I make an exception for the Science Times, which I like to hold in my hands, and the front page when there is a really big story.
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Fantastic journalism in a fantastic app

The New York Times is, in my opinion, fantastic journalism. I say that coming from the U.K.

It presents news as news, and opinion as opinion. It is insightful, detailed, honest, and objective (unless otherwise stated).

The app itself is well put-together. It provides a combination of long-reads, well clipped video content, and otherwise incredibly presented news.

Bonus apps like The Athletic (which I originally subscribed to, before expanding to a full NYT subscription) and NYT Cooking only add to a fantastic user experience.

My only gripe with the app itself is the limited widget functionality. Some more options in this area would be great.
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The app no longer runs under older iOSs or on older devices! Shame on you, NYT!

1️⃣ THE NY TIMES DELIBERATELY BROKE ITS OWN APP! They now *require* you to update your device to the latest iOS. The problem is that cuts off users using older iPhones or running older iOSs. 2️⃣ Many of us are hanging onto to wonderfully functional, good devices for longer; others choose not to upgrade their iOS concerned it will hamper performance or shorten battery life. 3️⃣ WE'RE PAID NYT SUBSCRIBERS… Have been for years. We have several iPhones from only a couple of years ago. They can no longer get the news. WE CAN NO LONGER ACCESS SAVED STORIES! 4️⃣ Going to the website is a poor substitute. The app automatically keeps stories on the device for reading on the go. The website does not. THIS IS DIRTY POOL! 5️⃣ We have many other apps, even ones released years ago, that still run fine. Other companies have released new versions of their apps, but still let you keep running the older ones if you'd like. But not the NYT! 6️⃣ Of all the apps we use, this is the only one to deliberately stop working. It's only the NY Times that has blocked their app from working on older devices or under older iOSs. 7️⃣ PLEASE RELENT. SUPPORT YOUR CUSTOMERS. LET OLDER VERSIONS WORK!
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Saying no to sports alerts does NOT work

I use this app quite a lot, including getting alerts for major news stories. And there are granular settings for what kind of alert category do you want on versus off. But they DON’T REALLY WORK the way you would like! I like to avoid sports events spoilers because I watch those events later. So in the settings I have turned off Sports and Olympics alerts. Nevertheless, this app keeps sending me spoiler alerts for the most important events… exactly the ones I do not want to hear about!! And I don’t want to have to turn off all of my alerts, because I still want to know if a war breaks out, for example. So how about it NYT? If the user says no Olympics alerts, then don’t send them the latest results for Katie Ledecky, Simone Biles, etc! Perhaps I’m getting these because you consider them to be “major” general news stories, but don’t! Just categorize them as Olympics or Sports only, so that people who say no to those type of alerts won’t be spoiled. PRETTY PLEASE?? p.s. Do that and I promise to increase my rating from 2 stars to 4 or 5 stars. :)
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Doesn’t load

I’ve re installed the app a few times hoping itll fix whatever needs fixing. I have to keep setting up the app every time I close it. there isn’t an option to skip step 4, which asks you to save articles others have saved (literally couldn’t care less about this). It just infinitely loads on this page. I’ve been paying for NYT for more than 2 months and haven’t read any of the articles through the app because of this one page. Pls fix, thank you.
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We get it already

Please stop spamming my notifications with how Biden is an old man. I know. And deliberately misconstruing statements from democrats to make for a more interesting headline is bad journalism.

Repeated requests to update App.

Click on the request to update App and it takes you to the App page. Click on the App and it takes you to a request to update App. And backwards and forwards you go. I have been a subscriber for some years but this is tiresome and means I do not get to read the articles. So it’s gonna be goodbye NYT.
Roger Collins, Perth, Western Australia.
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Encourages electronic waste and planned obsolescence

By making the app work only on iOS 16 or later, NYT makes it unusable on iPads only a few years old, that Apple calls ‘vintage’.

Apple refuses to provide iOS16 on vintage iPads, even if working perfectly, in order to encourage new sales. This would not be a problem, except that the NYT collaborates in this environmental lunacy by their current app policy.

It can’t be that hard to provide an app that works with an older iOS, as there are zero useful features relevant to the NYT in iOS16. However, the NYT policy is to encourage planned obsolescence, working hand in glove with Apple.

This is an anti-customer, anti-environment and anti-earth policy, at a time when we should be trying to stop these obvious mistakes: Apple is rich enough not to need extra sales, and the earth benefits when gadgets last longer.
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