Trulia Real Estate & Rentals User Reviews

Reviews Summary

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Trulia

I don’t like the fact that there’s no receipt of messages or a way to follow up with places you may be interested in. I’ve tried to look into several places I’ve sent “emails”, “1 click availability”, and I haven’t heard back from 1 of these places and there’s no way to check if you’re “message” has went through or maybe I’m not using the app right idk but as right now, I don’t seem to like how that app works in that aspect. There should be a message area through the app that shows receipt that I reached out to realtors and they can reach back out to clients through the app. I’m waiting on an email (reply) that I don’t even know that was received. Frustrating.
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Does not work in Canada

A message telling me this before I downloaded the app would be nice

Impossible to stop unwanted notifications

About 10 months ago, I was using Trulia to search for houses in two areas, let's call them A and B. Eight months ago, I stopped looking for houses in area B. However, I continued to receive notifications in the app for new listings in area B. This continued for months, so I finally contacted support and asked how I could disable notifications for area B when I was no longer interested in it. After two months of back-and-forth with their 'support' person along with mutliple pinkie-promises that it would be fixed as well as lots of "just wait seven more days!!!!", I was finally told it was my own fault and to wait another 30 days for it to clear. (Nevermind the insults!)

I've wasted an incredible amount of time on an app that basically shows pretty pics and lots of inaccurate listing information. I am now using the MLS directly with my realtor, the information is 1000% more accurate, and I don't get unending empty promises from a company with useless customer support.
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Response from developer

Hi, Thank you so much for your review. We apologize for the issues you have encountered. We are always looking to improve the experience for our users and really appreciate the feedback. If this issue still occurs or you would like additional assistance, please feel free to contact us here: iPhone@trulia.com Thank you for your patience and understanding! Trulia

I Used to Like This App

When this app sends you updates and recommendations for areas you are interested in buying in, it’s great. I’m searching for homes exclusively in the NH seacoast region and no where else. But somehow it started sending me recommendations for San Diego, CA claiming it’s based on my search history. I never searched for homes in San Diego, there is no way that I can find to disable that search location in the app, and I’ve sent two email requests to disable that search and both have gone unanswered. Now I’m getting emails and recommendations almost exclusively for homes in San Diego, which I could care less about, and my desired search area is virtually ignored. The app is now useless to me. Why can’t the developers allow you to disable search areas? How hard can that be? So be careful if you do a search for a friend or out of curiosity search in a location you’re only mildly interested in because then you’ll be inundated with results from those areas and not be able to turn it off!
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Response from developer

Hi, Thank you so much for your review. We apologize for the issues you have encountered. If this issue still occurs or you would like additional assistance, please feel free to contact us here: iPhone@trulia.com. We have also forwarded your feedback to our product team so they can consider this information for future app updates. While we are unable to guarantee if this will specifically be addressed in our next app release, we truly appreciate your feedback to help us make Trulia a better experience. Thank you for your patience and understanding! Trulia

Great for looking at houses!

Great for looking at houses!

Abysmal “Update”

Trulia used to be my go-to real estate app. Now, with this update, filters don’t work properly (the app really, really wanted me to find a place in San Francisco), the sidebar with the house pictures doesn’t move out of the way when not needed, when I touch on the property on the map, it doesn’t give me the sidebar picture and link unless I really tap on it and then it goes to the listing but that isn’t what I want. I want to be able to take a quick glance at the picture and the location on the map to see if I want to look more.
I’m looking forward to when Trulia will fix what it fixed, and frankly didn’t need fixing to begin with, as far as I’m concerned. This was an elegant program ruined unnecessarily.
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Great App

I can’t speak for sellers but as a potential home purchaser I love this app. They include lots of information that includes crime school taxes home insurance you name it and although some sellers for one reason or another do not include photos they still tell you s much as possible but to buyers I am not going to check out a house that I have no idea what it looks inside As a single woman with only one income I cannot afford an expensive home and many lower cost homes are in crime ridden neighborhoods but being able to see the crime and names of the actual crimes committed over the passed year is a very useful tool that I have not found in any other reality app.
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Good app

Très bien app elle est superbe

Great Potential with Limitations

I’m thankful for the flexibility in this app. It can easily transition categories, from ‘rental’, to ‘for sale’, to ‘sold’. My partner and I used this app to successfully find our current rental and are now using it for house hunting; sort of.

If you select ‘single family home’ there shouldn’t be any townehomes, row houses, or attached living spaces. Furthermore, when we type ‘garage’ as an added feature I’d rather the list not include options with ‘garage parking’. Lastly, and probably the feature trulia has the most control over, is I wish there was a ‘remove option’. I understand that the houses viewed are ‘grayed out’ but I think it’d be especially helpful in deselecting houses/units which are undesirable.

The app is otherwise easy to use, intuitive, and I’m grateful that turning off notifications/emails is easily achieved. I’d give it a 3.5 if possible.
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app isn’t working anymore

I love this app and I’ve been using it for about a year to look for a new apartment. it started out great and the app was really helpful in my fiancé and I’s search. however, since the last update, the app just isn’t working at all. it’s been about two weeks now that I can’t get the app to even open. I’ve tried redownloading the app a few times but it’s still won’t open. it’s just a blank white screen with a red alert at the bottom that says “cannot open app, please try again later.” I’m not sure if it’s a bug with the new update or if it’s something wrong with my phone, but I’m really disappointed. I’m still getting notifications multiple times a day for new listings and it’s very annoying that I can’t look at them. please fix it so it can be one of my favorite apps again!
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