I, for one, would give the developer a break. He is offering a convenience in the form of instant access to information that can certainly be found on the internet without spending a dime, but not without spending valuable time and interrupting your work flow. Not to mention the fact that all those free internet tips are totally unavailable to you if the machine you're working on isn't working properly or won't boot normally. It goes without saying that, when you're out in the field, having essential information at your fingertips is crucial. Looks to me like this developer found a need and filled it. However, the app should definitely include many more shortcuts for the price.
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