New blackjack update
Do not like the new graphics. Hard to see the card count. Slow.
Mobilityware is NOT honoring purchase agreements! And the app is now painfully slow.
Several years ago I purchased an advertisement free version of the app. In 2017 Apple updated their iOS and the version of the app was no longer compatible. I reached out to Mobilityware and was told there would be an update for my *paid* advertisement free version of the application.
2 years later I’m still waiting for that update. I still have the support emails from Mobilityware where they told me they’d update the adds free version of the app.
Now, with this most recent iteration of the app, Mobilityware is marketing the update as bug fixes and better gameplay, but the performance is now painfully slow. And worse, Mobilityware has rendered my in-app purchases, which included the benefit of free chips every 2 hours, useless. Mobilityware is NOT honoring in-app purchase agreements either.
I’ve recently reached out to Mobilityware support. In response they’ve comped me additional chips, but they’re still not honoring the purchase agreements. I still have ads pop up every time I open the app and my chips are now coming every 4 hours.
I hope Mobilityware will make this right across the board.
2 years later I’m still waiting for that update. I still have the support emails from Mobilityware where they told me they’d update the adds free version of the app.
Now, with this most recent iteration of the app, Mobilityware is marketing the update as bug fixes and better gameplay, but the performance is now painfully slow. And worse, Mobilityware has rendered my in-app purchases, which included the benefit of free chips every 2 hours, useless. Mobilityware is NOT honoring in-app purchase agreements either.
I’ve recently reached out to Mobilityware support. In response they’ve comped me additional chips, but they’re still not honoring the purchase agreements. I still have ads pop up every time I open the app and my chips are now coming every 4 hours.
I hope Mobilityware will make this right across the board.
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Used to be good, now frustrated - BAD UPDATE
Like many have written here, the last update causes this game to slow down to a frustrating update speed. And yes, the odds also seemed to have changed to favor the house. They say the shuffles are random but it does not seem the same after the last update. If this doesn’t get fixed soon I’m going to give up waiting. Don’t download this game until the reviews reflect a change back to the old fun, fast game this used to be.
BAD UPDATE!!
BAD UPDATE!!
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Too many ads
Would be better without all of the annoying ads
Response from developer
Hi there, we strive to provide an exceptional gaming experience for all users. Ad revenue is how we fund the ongoing development for this free game. Nonetheless, ads should be simple to close after a short timer. Please open the game Settings, select Support and then Contact Us if you're seeing a broken ad and we will work quickly to remove it!
Customer Service
Absolutely useless App - successfully played for many years BEFORE the latest update. The customer support proved useless and of no help whatsoever.
I would not recommend this to any one under any circumstances.
Noshper
I would not recommend this to any one under any circumstances.
Noshper
Response from developer
Hi Noshper, Thank you for your feedback and taking the time to write a review. I've searched the database and found your ticket! It looks like our Support team provided step-by-step instructions to resolve your crashing issue . If you're still experiencing crashing or freezing problems, we would be more than happy to assist you. Please send in another ticket and our team will work quickly to address it! Thank you.
Latest Update a Nightmare
Slow, slow, slow play, erratic behavior, landscape only on iPad Pro, no auto login, login only thru Facebook or play as guest. Lost all credit for past purchases. Erratically Initiates chip purchases on its own. Contacted support and they claim the game is not slow (I guess they haven’t played the game). Game went from lots of fun to terrible and they apparently aren’t concerned. Not everyone wants to be on Facebook so I guess we don’t matter. This release is certainly a game changer. Be careful how much money you spend on chips as the once benefits will probably change again!
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Awesome but needs a feature
Great game but I would like an “all in” button so I can just put all of my chips in if I want to.
The dealer wins in ridiculous fashion constantly
I have played this game for years and always had fun, but have always been frustrated. The dealer wins in stupid ways a lot. I can’t tell you the number of times I’ve lost with a 19 or 20 to a five or six card 20 or 21. It’s a joke. The dealer always seems to get low cards. He’ll have a 6 up then draw a 4 and a 10 and I lose. I agree with others that this is rigged. When the player bets low you win more often. When you have a 10K or 20K bet you get smoked all the time. Just ended a 16 hand losing streak. Hands the dealer gets are not realistic. Find another blackjack app even though the fast pace here is outstanding.
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Response from developer
Hi Mighty Oregon, Our development team has not designed the game to favor the dealer or the player. Shuffling in the game is done 100% randomly with the use of the random number generator on your device. I recommend changing your game Settings so that you play with a single deck in the Settings to make outcomes more predictable if you are in a losing streak.
Way Rigged
So clearly rigged in favor of the dealer.
During one 3-4 minute stretch, the dealer hit a Blackjack 9 times! Me? Zero. How can you win in that kind of game?
Recently there was a stretch where the dealer hit a natural 21 six times in 10 hands! Me? Zero.
And I love how regularly when I need to be dealt a face card I instead get a 2 or 3. THEN I get the face card and I'm busted!
So obviously rigged.
If the dealer has a 10 or face card showing he will be dealt another 10 or face card 7 times out of 10.
This is the only internet card game that will just not let you win!
You can't be confident even with a 20 or 21. As if on cue the dealer will have 21!
I play it for the amusement of playing an embarrassingly obvious rigged game. Anyone who actually spends their money on this is crazy.
WORST game I've ever played.
100% predictably RIGGED!!!!!!
Haven't played this game in a year. Thought that they might have improved it such that it is not so impossibly rigged in favor of the dealer.
If anything it is WORSE!!!
I will continue to play the 200 free just for laughs.
During one 3-4 minute stretch, the dealer hit a Blackjack 9 times! Me? Zero. How can you win in that kind of game?
Recently there was a stretch where the dealer hit a natural 21 six times in 10 hands! Me? Zero.
And I love how regularly when I need to be dealt a face card I instead get a 2 or 3. THEN I get the face card and I'm busted!
So obviously rigged.
If the dealer has a 10 or face card showing he will be dealt another 10 or face card 7 times out of 10.
This is the only internet card game that will just not let you win!
You can't be confident even with a 20 or 21. As if on cue the dealer will have 21!
I play it for the amusement of playing an embarrassingly obvious rigged game. Anyone who actually spends their money on this is crazy.
WORST game I've ever played.
100% predictably RIGGED!!!!!!
Haven't played this game in a year. Thought that they might have improved it such that it is not so impossibly rigged in favor of the dealer.
If anything it is WORSE!!!
I will continue to play the 200 free just for laughs.
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Where are my free chips every 4 hours?
If I click ok before the 200 free chips go into my bank, they add to the total, but then those 200 do not stay in my bank. Why would it matter if I click ok while those chips are loading to my bank? Why would it let me click ok if they will be be added but then immediately removed from my bank? Frustrating especially since I let my bank build before playing as it seems the player rarely ever wins at any level you play at
Thanks for the prompt response! 26 days later and still nothing
Deleting this garbage app. There’s gotta be something better out there! Don’t waste your time people. Developer says it’s not rigged but the dealer wins 97.5% of the time!! GARBAGE!!
Thanks for the prompt response! 26 days later and still nothing
Deleting this garbage app. There’s gotta be something better out there! Don’t waste your time people. Developer says it’s not rigged but the dealer wins 97.5% of the time!! GARBAGE!!
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