Map My Ride by Outside User Reviews

Reviews Summary

Top reviews

Fun app

Great

Wish it synced with Fitbit

This was my go-to app for years - until I got a Fitbit and saw my calories burned were not accurate (Fitbit using heart rate). Wishing this sub yes with Fitbit now.

BH walking

Great app, lets you compare other rides. Good detail.

Battery! Geez!

Fair is fair. This is a beautiful app to look at and interact with. Seems very accurate and not polluted with excessive [useless] info. So great work there.

My concern is battery draw. I used the app this morning and during my 1.5 hour ride it drained my battery to 15%. That’s insane. I was looking for an alternative to another very expensive (rhymes with lava) app but this is not it without major attention to the battery drain. I’d be very happy to try again if that issue is addressed as it is a very nice app otherwise.
WTC
Show less

Account management is unfathomable

Mistakenly created an account with a typo in my email. I can’t delete the account even using the delete account function as I do t have my password and I can’t get a password reset as I can’t access the email. I want to crate an account with correct email but even when I remove and re download the app my incorrect email address soft logs in. It’s a complete mess . Thinking about starting afresh with strava which is a shame as this look like it could work well for me
Show less

Response from developer

You can change the email for your account in the profile section of the app. Go to Settings - Profile - Edit and you'll have the option. Alternatively, to log out of your account in the app, open the app - Menu - Settings (scroll to bottom) - Log Out.

Does not connect

I have a Polar and the app does not connect to the heart monitor
Sucks

Response from developer

Sorry to hear this! Please submit a support ticket so we can investigate. Open your MapMy app, Go to Menu, Help, Contact Support, Provide details about your problem, Let us know you left a review, and Submit.

Will not sync data with my Apple health

I loved this app and it worked great and then suddenly will not synch any data with any of my other health apps. As a result I deleted it. Very disappointing and frustrating

CORNWALL PARK

It’s a great area to Ride Around Also been able to ride to the top of Mt Hobson !

OREWA cycling track from Milldale to OREWA

Great cycling track!

Needs “Drive-off Detection”; better Watch functionality

Overall, a pretty good app. Needs to detect when you get in your car and drive off, because forgetting to stop exercise apps seems to be a fairly coming thing for many people. Or at least alert you that you’re near your starting point. I have missed a TON of walks from getting in my car and driving off only to hear the mile-marker ding down the road, screwing up all stats and basically requiring that workout to be deleted.

Also, it could do better with Apple Watch functionality…constantly defaults the type of walk I’m doing to “Road Cycling”, which I have never and will never do. I do all Dog Walks…please make it default to the type of “Workout” most used.
Show less

Logged out and support is useless

I’ve been using this app for about a decade. Having recently upgraded my iPhone, I discovered I needed to log back in to use the app. I’ve asked for a password reset multiple times and continue to be sent on the AI generated help page merry-go-around. It seems to be impossible to find a way out of this catch 22. All support pathways lead back to the same original password reset page. Previously this app has worked glitch free and I’ve used it for logging bike rides and in particular love to use it running when I’m in a new location (I travel a lot for work).
It’s a sad state of affairs when a loyal user feels the need to leave a one star review in the App Store to get some customer service for a simple issue like logging back in.
Show less

Response from developer

Please submit a support ticket so we can investigate. Open your MapMy app, Go to Menu, Help, Contact Support, Provide details about your problem, Let us know you left a review, and Submit.

Alternatives to Map My Ride by Outside