Unreliable, Frustrating, Costly
1. Long routes constantly fail to download
2. Trying to switch base layers on a map for a long route freezes the app
3. Downloading routes take forever
4. Downloading routes sometimes get stuck at 90 percent to 100 percent making it impossible to download another route.
5. Routes take forever to load when you are offline.
6. Trying to use this for live navigation is a joke. If you are a few feet from the route it beeps and beeps and beeps warning you that you are off route.
7. It’s very expensive for how poorly it performs
8. It loves to take you on short detours from your route that make no sense whatsoever.
9. It loves to try to route you onto private property.
The list goes on and on. I have about thirty more items that are unacceptable for a paid app like this, but it’s not worth my time anymore. I’ve gifted RWGPS with about $250 over these last six years.
The computer version is slightly better, but still clunky and annoying. It loves to add random things to routes and while splitting routes has gotten better over the years, it’s not where it should be.
Sorry for the criticism RWGPS. They are good folks, but their app has never been good. This will be my last time paying for the yearly subscription.
Response from developer
Hi there, thanks for your support over the years, and sorry to hear about your frustrations - no need to apologize. Any time you run into a problem, if you get in touch with us (info@ridewithgps.com), our team can help find out what's going on (as a longtime user you probably know this, but just in case). In general, we expect routes that are under several hundred miles/kms to perform well. Longer routes do sometimes present performance problems, though we have been chipping away at them. We are not perfect, but we care deeply about providing a good experience and a valuable service for our users. Thanks for taking the time to leave a detailed review; If you're open to it, sending us a note would help us look into why you had the issues you did (we can't connect app store reviews to users). You can feel free to use info@ or you can email me directly (I'm the mobile Product Manager) at carl@ridewithgps.com. I won't try to change your mind, but we genuinely care about fixing things, so all the info we can get helps. Thanks!