Unreliable, Frustrating, Costly
1. Long routes constantly fail to download
2. Trying to switch base layers on a map for a long route freezes the app
3. Downloading routes take forever
4. Downloading routes sometimes get stuck at 90 percent to 100 percent making it impossible to download another route.
5. Routes take forever to load when you are offline.
6. Trying to use this for live navigation is a joke. If you are a few feet from the route it beeps and beeps and beeps warning you that you are off route.
7. It’s very expensive for how poorly it performs
8. It loves to take you on short detours from your route that make no sense whatsoever.
9. It loves to try to route you onto private property.
The list goes on and on. I have about thirty more items that are unacceptable for a paid app like this, but it’s not worth my time anymore. I’ve gifted RWGPS with about $250 over these last six years.
The computer version is slightly better, but still clunky and annoying. It loves to add random things to routes and while splitting routes has gotten better over the years, it’s not where it should be.
Sorry for the criticism RWGPS. They are good folks, but their app has never been good. This will be my last time paying for the yearly subscription.
Response from developer
Hi there, thanks for your support over the years, and sorry to hear about your frustrations - no need to apologize. Any time you run into a problem, if you get in touch with us (info@ridewithgps.com), our team can help find out what's going on (as a longtime user you probably know this, but just in case). In general, we expect routes that are under several hundred miles/kms to perform well. Longer routes do sometimes present performance problems, though we have been chipping away at them. We are not perfect, but we care deeply about providing a good experience and a valuable service for our users. Thanks for taking the time to leave a detailed review; If you're open to it, sending us a note would help us look into why you had the issues you did (we can't connect app store reviews to users). You can feel free to use info@ or you can email me directly (I'm the mobile Product Manager) at carl@ridewithgps.com. I won't try to change your mind, but we genuinely care about fixing things, so all the info we can get helps. Thanks!
Disappointing
Response from developer
Hi there - thanks for using Ride with GPS. This isn't what we expect or aim for - please get in touch with us at info@ridewithgps.com or use the in-app support chat, and we can help find out what's going on, as well as help you get the most out of your account.
Charge sans authorisation.
Just use google maps
Attempted to use this app in Singapore to tour the city, but we often encountered difficult roads with no bike lanes and the journey took so much longer that we had to cancel the tour. On a second attempt, google maps with its 'add stop' functionality to see certain landmarks proved much more effective.
I like Strava better.
Response from developer
Hi there, thanks for taking the time to leave a thoughtful review. A few notes that may be helpful: - Rides can be trimmed on the website (though this is currently a Premium feature), there are some instructions here: https://support.ridewithgps.com/hc/en-us/articles/11122571458459-Edit-Recorded-Rides. - Unfortunately we can't prevent event organizers from creating routes that might differ from the actual event route, but we are introducing some additional routing options that will help make those types of mistakes less likely. - The map view can rotate with the device heading if you prefer, just tap the compass icon to enable rotation, and tap again to disable. - We are primarily focused on cycling, but many people use the app to record other activities, and we'll likely improve how activity types can be differentiated in the future. If there's anything our team can help with, or if you have any feedback you'd like to share, you can always reach us at info@ridewithgps.com. Thanks for giving the app a try and happy riding!
Unintended additions to circular route
1. The splitting process did not work as intended.
2. I could not remove the extra miles added somehow as it overlaid the original route. I tried to put in control points but only managed a small removal.
3. When I tried to drag back a point to create a definite end point it created extra loops.
To remove why can’t one right click between two control points and say delete?
Sometimes moving around the screen extra sections are added with no relation to the route!
Adding extra directional arrows would help and some way of differentiating an erroneous route overlay.
Fitbit
Miles better than Google maps
Training for my first 100k sportive and got into some sketchy situations with Google such as the sun setting and all of a sudden finding myself stumbling about on a bridle way 😱.
There are thousands of routes. Search by road type, length and elevation. All I do is find a route that matches my training plan. I’ve discovered lots of new backroads and I’m no longer fumbling about on gravel or some farmer’s tractor path.
Some people on here complain about the app. I will say some of the settings aren’t so intuitive. It doesn’t always know that I’m doing the loop in reverse.
In terms of payments. I’ve just bought a month so I don’t need to fork out a year just as outdoor season is winding down.
Long Term Simple Reliability
Could use some improvements
Response from developer
Hi there, thanks for trying Ride with GPS, and sorry about the frustrating off course experience - we normally do have multiple alerts, and are actually fixing the issue that only alerts you once that you're off course - easy to miss. We have also explored automatic re-routing, though it's a bit tricky depending on the route and how important it is to follow the original plan. We genuinely appreciate the feedback and encourage you to get in touch with our team at info@ridewithgps.com if there's anything we can do to help you get the most out of the app and our website! Happy riding!
