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OCBC Bank's Inconsistent Policy
OCBC Bank is really terrible. When I first opened the account, they didn't force me to provide a Singapore visa, but now they are asking for one. If I can't provide it, they'll close my account. I really dislike such unpredictable policies. If they had required a visa from the start, I wouldn't have wasted my time opening an account with OCBC.
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Donβt trust this BANK
They just spontaneously close your account without a reason.
I created an account a year ago and received an email informing me that Iβm illegal, that's insurance, if I'm illegal, why did you let me open an account for such a long time?
And after a year later, telling me that you need some kind of address proof document ?
if i donβt provide it, then close my account, what a joke!
I created an account a year ago and received an email informing me that Iβm illegal, that's insurance, if I'm illegal, why did you let me open an account for such a long time?
And after a year later, telling me that you need some kind of address proof document ?
if i donβt provide it, then close my account, what a joke!
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One of the best
Your service is excellent, but with one feature I think there are rooms to improve - the 12 hours wait time, I wish there is no need to wait 12 hours to do things!
no authorition notification received
the customer service.dont.know.what.are.doing
bank app
Very good experience.
My account has been closed for no reason
My account has been closed for no reason. The account can't be logged in and the money can't be withdrawn. You robbers
The new update/layout is not great
The previous navigation works fine, as user you can see snapshot of your savings as lumpsum and the saving goals you have set in the bank. But the new interface hide the saving goals.
Either you can see the total of the savings + goals or just savings total
Disappointed.
Either you can see the total of the savings + goals or just savings total
Disappointed.
Canβt register new account.
Screen is black always when scanning passport during registering.
Lack of functionality
The app is OK. However they have ridiculous 12 hour holds for new transfers limit changes etc. so trying to bank instantly is impossible as almost all transactions need to be thought out days in advance. OCBC is behind the game - reducing my functionality is not increasing my security. Other international banks still have great security features without the arbitrary rules in place within their online banking. Increases our inconvenience and reduces their tech security investments. Keeping my money safe should be a competitive advantage for a bank and instead it distracts
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