OCBC Digital User Reviews

OCBC Digital - Mobile Banking
OCBC Digital - Mobile Banking
Oversea-Chinese Banking Corporation Limited

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  • The new update/layout is not great

    The previous navigation works fine, as user you can see snapshot of your savings as lumpsum and the saving goals you have set in the bank. But the new interface hide the saving goals.

    Either you can see the total of the savings + goals or just savings total

    Disappointed.
  • Can’t register new account.

    Screen is black always when scanning passport during registering.
  • Logged out in the middle of typing secured message

    How can a multi-billion dollar bank not figure that typing a secure message should not trigger a time out and log users out without even saving messages to draft, or even ask for a confirmation before logging out?
  • So sloooooow to load

    It’s easily the slowest app on my phone. Every time I have to apology to people in the queue behind me when I have to pay with the app.

    I would be happy to have 10% of the functions but faster loading speed.

    Lately I’ve been using more cash to reduce the friction I feel with every transaction
  • Tip

    If you can't log in to this app, please try the update first, most likely because of the version problem, I made two phone calls with customer service to report that I can't log in, and the result is simply because it is not the latest version
  • hard to use

    The worst bank app I’ve ever seen. it just keeps loading whatever you tap
  • Gets things done

    User friendly but a little slow. Especially when loading up the app.
  • service unavailable all the time

    When you transfer money in is pretty easy, but when you try to transfer money out or even add a payee, it will be service unavailable all the time or other issue, I don’t know what is the bank doing holding my money:(
  • time deposit

    I can't find the records of time deposit.
  • unable to scan passport

    Trying several times on today but failed to scan the front page of my passport. Is anyone of support willing to assist ? I’m Malaysian

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