Leave a Review textPlus
DON’T USE!!!THEY SCAM YOUR CONTACTS!!!!
I was utilizing this app for a little awhile and then disconnected it. The phone number I had been using and paying for was then used by someone else to attempt to scam my parents. The scammers apparently had access to my contact list. The person pretended to be me, stating that they were in trouble and needed $500 sent to them on the CashApp. They attempted to make my parents think that I was kidnapped and being held by men somewhere until the money was paid. Fortunately, my family is military and federal law enforcement. They didn’t fall for this, but other people may not be so lucky and can fall victim to scams like this. Other people need to be aware how this app compromises your information, especially your contact lists. All information regarding this incident is now being handled by law enforcement and is under investigation. Posting this to warn others.Show lessHaven013
Developer Response
We are very sorry that this has happened to you. Our platform is designed to facilitate easy communication between friends, and we take cases of harassment very seriously as they violate our Terms of Use. Please contact our support team at gethelp@textplus.com with the details of your situation, and they will investigate and assist you in resolving the issue.Worst nightmare even after subscribing
My name is Ryan, TextPlus is my worst nightmare I got the app believing is better not knowing is the poorest app I've ever got and I regret the fact that i download it, I actually spent a week to register it and I also spent 3days before they could give me number and due to the stress they made me go through I had to purchase a year to keep my number which i spent $4.99 to secure the number but unfortunately they allow me to text with the number for weeks before this app logged out itself so every since then I can't login to it again and l've contact the customer service server times and I also screenshot it everything on my phone and mail it to them because they promise to work on it but they fail to do so... they just made me waste my money and also lose my families contact
Developer Response
Feb 5
I’m not Ryan I’m Steve and I’ve this same issue which is why I copy his compliance because it’s exactly the issue I’m facing .Show lessFraudulent act lttt
Developer Response
We're very sorry to hear that. Please reach out to our support team at gethelp@textplus.com with the details of your situation, and they will investigate and assist you in resolving the issue. We appreciate your feedback and are committed to ensuring a positive experience for our users. Thank you!A Scam App Disguised as a Second Number Solution
As someone in need of a secondary phone number, I turned to TextPlus, only to find myself embroiled in a scam that left me frustrated and out of pocket. Initially, the app seemed promising, offering a convenient solution for those requiring an additional number. However, my experience quickly turned sour.
After a mere couple of days of usage, I found myself abruptly signed out of my account, with no recourse to recover my password or regain access. This abrupt lockout would have been frustrating enough on its own, but what truly infuriated me was the fact that I had been charged $4.99 for a service that failed me within days of signing up.
To add insult to injury, TextPlus' customer support was an exercise in futility. Despite multiple attempts to reach out for assistance, their response was nonexistent or, at best, inadequate. It became apparent that their purported support was nothing more than a facade, leaving me feeling deceived and cheated.
In conclusion, TextPlus is nothing more than a deceptive facade masquerading as a legitimate solution for secondary phone numbers. My experience serves as a cautionary tale to others considering this app – steer clear unless you're willing to risk being scammed and left high and dry with no support in sight.Show lessFkUfkufkufkufkufku
Developer Response
We're sorry to hear you feel that way. Your satisfaction is important to us. Please contact our support team at gethelp@textplus.com with details about your subscription issue, and they will promptly assist you in resolving the problem. Your feedback is valuable to us, and we're committed to enhancing your textPlus experience.