BetterSleep User Reviews

Reviews Summary

Top reviews

Updated Review: Antidote for My Insomnia

I believe I have been a subscriber of this app toward the beginning of its release when it was Relax Melodies which evolved into a robust app BetterSleep. I have found it incredibly helpful in my nightly battle with insomnia. I use all elements of the app. I find the bedtime stories narrated by gifted storytellers with soothing voices particularly effective, allowing me to unwind, relax and drift off to sleep. The guided meditations have been invaluable, supporting me during anxious periods experienced during the COVID-19 pandemic and during elections :( . I get excited when there is a new story or meditation which keep my interest and experience with BetterSleep fresh, never boring. I also wish to recognize and express my thanks for impressive customer service from the customer support and developer team who have worked with me to resolve a couple of technical issues over the years. I can honestly say that BetterSleep has been a game changer for me, supporting a good night sleep without the need of medication. To the entire team with a special shout out to the customer support team and mindfulness meditation leaders, narrators who are all gifted and amazing, I offer my deepest gratitude for the gifts of sleep, relaxation and sanity. ❤️
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Response from developer

Thank you so much for your heartfelt review and for being with us since the Relax Melodies days! 🌙 We're thrilled to hear how BetterSleep has supported you through challenges and become such an essential part of your routine 💚. Your kind words about our team and content mean the world to us. If there's anything we can do to make your experience even better or if you'd like to gift a free trial to a loved one that would benefit from it, don’t hesitate to reach out. We're here for you! 🌿✨

Best app ever

Been using this every night for 4 months and I can’t recommend it enough. I love that you can create your own sounds and set timers and there’s no ads. It’s just perfect thank you I love this app will be telling everyone about it

Response from developer

Hi there. Thank you so much for being a BetterSleep promoter! We’re thrilled to hear how much you love our app & truly appreciate your loyalty and support ✨. Our mission is to improve well-being, and as a thank-you, we’d love to offer you or a family member a free month of BetterSleep. Reach out to us in-app so we can set this up for you. If you ever have any questions or suggestions, send us a message, we’re here to help! 🌿

Updated Review: Antidote for My Insomnia

I believe I have been a subscriber of this app toward the beginning of its release when it was Relax Melodies which evolved into a robust app BetterSleep. I have found it incredibly helpful in my nightly battle with insomnia. I use all elements of the app. I find the bedtime stories narrated by gifted storytellers with soothing voices particularly effective, allowing me to unwind, relax and drift off to sleep. The guided meditations have been invaluable, supporting me during anxious periods experienced during the COVID-19 pandemic and during elections :( . I get excited when there is a new story or meditation which keeps my interest and experience with Relax Melodies fresh, never boring. I also wish to recognize and express my thanks for impressive customer service from the customer support and developer team who have worked with me to resolve a couple of technical issues over the years. I can honestly say that BetterSleep has been a game changer for me, supporting a good night sleep without the need of medication. To the entire team with a special shout out to the customer support team and mindfulness meditation leaders, narrators who are all gifted and amazing, I offer my deepest gratitude for the gifts of sleep, relaxation and sanity. ❤️
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Actually, the best

But I found this app has that others don’t is especially the tracking because it shows me my sleep stuff and especially since I only get like eight hours of sleep which is a lot for some people but it’s not too much for me. Helps me see how much sleep I got/how good it was. The biggest feature that I absolutely adore is the alarms because any iPhone uses out there know how brutal these alarms actually are and it really helps me just wake up with ears and be terrified to death and it also helps me even more productive because I wake up earlier and then I just stayed like 10 minutes and I get up but usually I just stay in bed for an extra 10 minutes, as well as the way waking up later.
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Great app, but one major issue

I've been using Better Sleep for almost a year now, and I really like it. However, I have one major complaint: sometimes the timer does NOT work. I fall asleep much faster with this app, BUT if I can't rely on the timer, I might sleep through my alarm—and that almost happened today. The timer ran out, but the music kept playing. (And the last time I remember seeing the timer it said I had 4 hrs left but it kept playing when it ran out) This makes me nervous about using the app because I need to be able to trust that the music will eventually stop. I hope this bug can be fixed because it's been an issue since I started using the app. It doesn't happen all the time, but it happens often enough for me to worry about it.

My other critique is the order of the timers. I've created a lot of them because sometimes, in the middle of the night, the app crashes and the timer resets, forcing me to set a new one. It would be great if the timers were ordered by duration. Right now, they're all over the place, making it hard to find the one I need. Sometimes I need a 2-hour timer, other times I need a 5-hour one, but they're all jumbled up.

My app is fully updated, and I am using the latest full paid version app.
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Response from developer

Hi there. Thank you for your review. We understand how important a reliable timer is & we're committed to providing our users with the best experience. At your convenience, reach out to our support team via the in-app help feature so we can look into this for you. We appreciate your feedback and your support 🌿

Lifetime membership

I purchased lifetime membership 7 years ago when I first experienced the benefits of the app. There is not a night I don’t use it. This has been life changing for me. Thank you for your meaningful work!

Could be better

I’ve only been using this app a short time. However I have used other sleep apps that are more efficient. Last night I used the sleep tracking and found that this app has a few errors, it mistakes breathing for ‘music’ haha which is ridiculous and I recommend that there should have a category for heavy breathing in my opinion. Also it mistakes snoring as traffic, also funny as I live on a quiet sleep and the only traffic is my snoring. I do have a question though, if I correct where it’s categorised incorrectly is it going to learn from that? I don’t wish to be correcting every sleep study. It was easy to set up, didn’t like the ‘favourite’ recommendations of sounds to sleep by as I find piano tinkling a bit jarring and I tend to focus on this and not relax into sleep however other selections were great once I decreased the sound and length.
I also use Apple health and wear an Apple Watch which are both connected so I don’t know what else I can do to make your tracking much better. However I look forward to using the app and learning more about it as I go but I do highly recommend a category of ‘breathing’ in sleep!
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Response from developer

Hi there. Thank you for your feedback. We're continuously working to enhance the accuracy of our sleep tracker that provides valuable insights for a mic-based tracker. Results can vary based on the quality/sensitivity of your device's mic, location of your device as well as your sleep environment . Integrating it with a smartwatch & Health Connect can definitely offer more precise data due to additional sensors. We appreciate your support. Contact us via our in-app Help & Support for more info. We're here to help 🌿

Beautiful app, with a few niggles

This is a beautiful app and you get a lot for your money. The ability to mix selected sounds together is amazing and a standout feature and some of the immersive sleep stories are really cool. However, I do wish that it remembered where you were up to in listening to a story or meditation. It’s annoying that it resets whatever you were playing whenever you close and then reopen the app. Calm does this seamlessly. The interface is also a bit clunky and you have to dig deep to find all available content instead of just recommendations. The app also has a habit of resuming play on whatever you were listening to randomly in the middle of the night, which has woken me up on a few occasions… So yeah, there’s room for improvement but overall a great app.
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Response from developer

Hi there. Thank you for sharing your experience & for your support. Passed your feedback along to the team as we continue working to improve our app. If you have any further concerns or questions, please reach out to our support team via the in-app Help & Support feature. We're here to help 🌿

First time writing a review

I have used Better Sleep (Sleep Melody etc etc) nightly for around 14 years so I feel like I should write a review.
This app has got me through three unmedicated childbirths, a cyclone where we lost so much and day to day nightly relaxations too. I have used this app all over on holidays where ever I stay, from Thailand to Australia to exploring my own country.
I literally can’t sleep without it. I play Rain on roof with Thunder under my pillow to block out any surrounding noises and keep my sleep deep.

Ngā mihi to the founders.
Kindest regards.
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Yet another app that doesn’t state up front….

….that you have to pay for most of the features. Eg. White Noise is free! Any other kind of similar noise is locked behind a paywall.

On first launching the app you are taken through several gentle question and answers screens. Then after a very short while you get to the paid section, where you have to spot the tiny X at the top of the screen to get past them. After clicking on a few of them you then start hitting the Skip button a couple of times. Then you get the the screen that hints that all the best features will have to be payed for. Like the static type noises I already mentioned. I wish they’d been honest on the very first screen with a nice warning that listed all the features available for fee and those that are not, unless you pay. Then I could have decided sooner to delete the app.

This app advertised relaxation but actually - for me anyway - did the opposite!
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Response from developer

Hi there. Thank you for your review. We're sorry if there is any confusion with how to access our app. You do not have to pay to use our app. Activating the trial/premium is optional. You can skip the offer X & continue to our free version where we offer many of our content/features for free to allow everyone to enjoy our app. Kindly update if you were able to figure it out. Otherwise, send us a message via Help & Support & we'll guide you. We're here to help 🌿

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