Do Not Trust
I now have to sort through much paperwork in order to restore ALL of my information for the past 8 years.
I do not know WHY or HOW my information disappeared.
I DO NOT trust this App anymore!!!!!
App Box Pro
Response from developer
Dear Valued Customer, Hello, my name is Steven. I am a part of the ALLABOUTAPPS customer support team. Thank you very much for purchasing the AppBox Pro®. (1) If you purchased the paid version of the AppBox Pro, please try the following steps to remove ads. Please make the app backup file with the following steps. Open the AppBox Pro. Go to the Settings. Tap "Backup & Restore on Dropbox." Link your Dropbox account. Tap "Backup." Delete the AppBox Pro from your device. Open App Store. Please ensure that you are sign-in with Apple ID that originally purchased the AppBox Pro. Tap "Purchased." Find the AppBox Pro and install it. Open the AppBox Pro. Go to the Settings. Tap "Backup & Restore on Dropbox." Link your Dropbox account. Tap "Restore" and select the backup file. (2) The hiding option will work on the next update. I hope this takes care your concern, and if you have any further questions, please let us know. Kind Regards, Steven
Ummm I paid… years ago
Response from developer
Dear Darkshadow14, we value your long-term support and regret any frustration caused. We suggest updating to v4.7.7 for improvements regarding your concern. To update: Open App Store, search AppBox Pro, click Update. We aim to balance development costs with a great user experience. For further assistance or feedback, please contact us. Thank you, Steven, Customer Support
Voleur
Response from developer
Cher utilisateur 182504, nous apprécions votre fidélité et comprenons votre frustration concernant la publicité. Nous vous suggérons de mettre à jour l'application vers la version 4.7.7, qui apporte des améliorations à ce sujet. Pour mettre à jour : Ouvrez l'App Store, recherchez AppBox Pro, cliquez sur Mettre à jour. Nous espérons que cette mise à jour améliorera votre expérience. Pour toute assistance supplémentaire, nous sommes à votre disposition. Merci, Steven, Support Clientèle
Unusable
Response from developer
Dear carlito303, we deeply apologize for the frustration caused by the introduction of advertisements, especially as you've paid for an ad-free experience. We're committed to resolving this issue. Please update to version 4.7.7, which addresses the concerns regarding ads. To update, open the App Store, search for AppBox Pro, and select update. We hope this version makes the app usable for you again. For any further assistance or feedback, please don't hesitate to reach out. Thank you for your patience and support. Best, Steven, Customer Support
Crashes, whenever!?!?
Response from developer
Dear amb49, sorry to hear about the issues you've experienced. We suggest updating to v4.7.7 for improvements that may resolve these problems. To update: Open App Store, search AppBox Pro, tap Update. We hope this helps. For further support, contact us. Thanks, Steven, Customer Support
Have to open twice as always crashes on opening
However, after it closes, if I try a second time, it then opens.
I’ve waited to see if this bug gets fixed, but it’s still there even after yesterday’s update.
Developers, please fix this.
Response from developer
Hello alipix, We’re sorry to hear about the trouble you've been experiencing with the app crashing upon first opening. We truly appreciate your long-term support and understand how frustrating this issue can be. To address this, we recommend updating AppBox Pro to the latest version, v4.7.7, which includes fixes that should resolve the crashing issue. Please visit the App Store to download the update. If the problem persists after updating, don't hesitate to reach out to us directly at support@allaboutapps.net for further assistance. We're here to help and committed to improving your app experience. Thank you for your patience and for being a valued member of our user community. Best regards, The ALLABOUTAPPS Support Team
Restore purchase
This app must be one of the all time great apps on Apple App Store I would think.
Fabulous app and responsive developers
Response from developer
Thank you for reaching out and sharing your concerns about the advertising issue in AppBox Pro. We understand how frustrating this can be, especially since you have the Pro version which is intended to be ad-free. _____________________________________________________________________________________________________________ To resolve this issue, we kindly ask you to update your AppBox Pro app to the latest version, V4.7.3. This update is designed to correct the advertising problem, ensuring that no ads appear for users of the Pro version. _____________________________________________________________________________________________________________ You can download the update from the following link: https://apps.apple.com/us/app/appbox-pro/id318404385 _____________________________________________________________________________________________________________ After updating, the ads should no longer appear. We apologize for any inconvenience this has caused and appreciate your understanding as we work to improve your experience with our app. _____________________________________________________________________________________________________________ Should you encounter any further issues or need additional assistance, please don't hesitate to contact us again. _____________________________________________________________________________________________________________ Best regards, _____________________________________________________________________________________________________________ Steven Customer Support ALLABOUTAPPS
Lost information
Thanks to text support. They fixed the problem and I retrieved my information