Leave a Review AppBox Pro
Do Not Trust
I have used AppBox Pro for years and did not have an issue until this week. My information in the Wallet was there as I needed it until this week. I opened it to look for something and found that all my information from 2023 and before (at least 8 years) had disappeared. Nothing I tried worked to restore it. I contacted Support and was told that it should be restored by following the steps provided. Those steps did NOT work. I was then provided another way. It did NOT work.
I now have to sort through much paperwork in order to restore ALL of my information for the past 8 years.
I do not know WHY or HOW my information disappeared.
I DO NOT trust this App anymore!!!!!Show less14Bama
App Box Pro
I paid for this app to get away from adds. Now the new update on my PAID version is now full of adds. I am ready to delete this app. Update. I still have this app because I like some of the internal apps. BUT the latest update added more useless apps (Abbreviation & Kaomoji). You can hide apps you don't want. How about - 1 star and delete.Show lessAlf_233
Developer Response
Dear Valued Customer, Hello, my name is Steven. I am a part of the ALLABOUTAPPS customer support team. Thank you very much for purchasing the AppBox Pro®. (1) If you purchased the paid version of the AppBox Pro, please try the following steps to remove ads. Please make the app backup file with the following steps. Open the AppBox Pro. Go to the Settings. Tap "Backup & Restore on Dropbox." Link your Dropbox account. Tap "Backup." Delete the AppBox Pro from your device. Open App Store. Please ensure that you are sign-in with Apple ID that originally purchased the AppBox Pro. Tap "Purchased." Find the AppBox Pro and install it. Open the AppBox Pro. Go to the Settings. Tap "Backup & Restore on Dropbox." Link your Dropbox account. Tap "Restore" and select the backup file. (2) The hiding option will work on the next update. I hope this takes care your concern, and if you have any further questions, please let us know. Kind Regards, StevenUmmm I paid… years ago
Oh so now I have to pay again? Wow. Ok. Looking for another app. Greed is not good.Darkshadow14
Developer Response
Dear Darkshadow14, we value your long-term support and regret any frustration caused. We suggest updating to v4.7.7 for improvements regarding your concern. To update: Open App Store, search AppBox Pro, click Update. We aim to balance development costs with a great user experience. For further assistance or feedback, please contact us. Thank you, Steven, Customer SupportVoleur
J’ai payé cette app il y a plusieurs années et j’adorais l’utiliser. Aujourd’hui on me demande de payer à nouveau un abonnement mensuel pour ne plus avoir de publicité. Une pratique malhonnête. N’en faite pas l’acquisition ils ne sont pas fiables.182504
Developer Response
Cher utilisateur 182504, nous apprécions votre fidélité et comprenons votre frustration concernant la publicité. Nous vous suggérons de mettre à jour l'application vers la version 4.7.7, qui apporte des améliorations à ce sujet. Pour mettre à jour : Ouvrez l'App Store, recherchez AppBox Pro, cliquez sur Mettre à jour. Nous espérons que cette mise à jour améliorera votre expérience. Pour toute assistance supplémentaire, nous sommes à votre disposition. Merci, Steven, Support ClientèleUnusable
Why introduce advertising on an app when I’ve already paid for ad free version. The adverts are infuriating and are full screen and are too regular . This now makes the app unusable.carlito303
Developer Response
Dear carlito303, we deeply apologize for the frustration caused by the introduction of advertisements, especially as you've paid for an ad-free experience. We're committed to resolving this issue. Please update to version 4.7.7, which addresses the concerns regarding ads. To update, open the App Store, search for AppBox Pro, and select update. We hope this version makes the app usable for you again. For any further assistance or feedback, please don't hesitate to reach out. Thank you for your patience and support. Best, Steven, Customer SupportCrashes, whenever!?!?
I’ve used this app for years, and it has done the following for years. When I first open the app for passwords it glitches and I cannot put in the page I’m looking for. I have to swipe the app out of my history and bring it back up. Only then will it allow me to put in the right information. Another problem is that I can be editing and it’ll just close. More times than not, I haven’t saved it because I’m in the middle of the edit and everything that I’ve put in disappears. THAT IS VERY, VERY frustrating. Love the app, hate the app.Show lessamb49
Developer Response
Dear amb49, sorry to hear about the issues you've experienced. We suggest updating to v4.7.7 for improvements that may resolve these problems. To update: Open App Store, search AppBox Pro, tap Update. We hope this helps. For further support, contact us. Thanks, Steven, Customer SupportHave to open twice as always crashes on opening
Have happily used this useful app for many years, but now it crashes every single time I try to open it.
However, after it closes, if I try a second time, it then opens.
I’ve waited to see if this bug gets fixed, but it’s still there even after yesterday’s update.
Developers, please fix this.alipix
Developer Response
Hello alipix, We’re sorry to hear about the trouble you've been experiencing with the app crashing upon first opening. We truly appreciate your long-term support and understand how frustrating this issue can be. To address this, we recommend updating AppBox Pro to the latest version, v4.7.7, which includes fixes that should resolve the crashing issue. Please visit the App Store to download the update. If the problem persists after updating, don't hesitate to reach out to us directly at support@allaboutapps.net for further assistance. We're here to help and committed to improving your app experience. Thank you for your patience and for being a valued member of our user community. Best regards, The ALLABOUTAPPS Support TeamRestore purchase
There is a lot of complaints on here about Ads. Its simple to fix that by going to settings and restoring the purchase.
This app must be one of the all time great apps on Apple App Store I would think.JonJoe70
Fabulous app and responsive developers
I’ve been using and loving this app - the PAID version - for more years than I can count. Love the longitudinal data on the pedometer, the days counter, currency, clock, etc., etc. Recently, I was getting hit with a scourge of ads every single time I opened the pedometer, but I have to say that after posting my complaint, I heard back today from a very responsive customer service person/developer telling me the problem has been solved with the latest update. The app has returned to being my very favorite one.Show lessBach lady
Developer Response
Thank you for reaching out and sharing your concerns about the advertising issue in AppBox Pro. We understand how frustrating this can be, especially since you have the Pro version which is intended to be ad-free. _____________________________________________________________________________________________________________ To resolve this issue, we kindly ask you to update your AppBox Pro app to the latest version, V4.7.3. This update is designed to correct the advertising problem, ensuring that no ads appear for users of the Pro version. _____________________________________________________________________________________________________________ You can download the update from the following link: https://apps.apple.com/us/app/appbox-pro/id318404385 _____________________________________________________________________________________________________________ After updating, the ads should no longer appear. We apologize for any inconvenience this has caused and appreciate your understanding as we work to improve your experience with our app. _____________________________________________________________________________________________________________ Should you encounter any further issues or need additional assistance, please don't hesitate to contact us again. _____________________________________________________________________________________________________________ Best regards, _____________________________________________________________________________________________________________ Steven Customer Support ALLABOUTAPPSLost information
Have used the Wallet in AppBox Pro for years. Yesterday opened it and all of my important passwords and information is gone! It was not saved in iCloud as I didn’t want it on my other devices. App just wiped everything out.
Thanks to text support. They fixed the problem and I retrieved my informationShow lessmugsfergy
