Nice app.
Response from developer
Dear KTYL, _____________________________________________________________________________________________________________ Thank you for your positive feedback dated December 1, 2023, about AppBox Pro. We are thrilled to hear that you find our app useful and that the variety of tools available are helping you. _____________________________________________________________________________________________________________ Our team works hard to continuously improve AppBox Pro, and it's always rewarding to know that our efforts make a positive impact on our users' experiences. If you have any specific tools or features that you particularly enjoy, or if you have any suggestions for further improvements, we'd love to hear from you. _____________________________________________________________________________________________________________ Thank you again for your support and for choosing AppBox Pro. Should you need any assistance or have further feedback in the future, please don't hesitate to reach out to us. _____________________________________________________________________________________________________________ Best regards, _____________________________________________________________________________________________________________ Steven Customer Support ALLABOUTAPPS
Use this app all the time
Response from developer
Hello, _____________________________________________________________________________________________________________ Thank you for contacting us regarding the issue with your AppBox Pro app after the recent update. We're aware of the problem where users are experiencing a loss of information and are actively working on a fix. _____________________________________________________________________________________________________________ Here are the steps we recommend: _____________________________________________________________________________________________________________ 1. Please avoid reinstalling the AppBox Pro app or trying to restore data from backups at this stage. Doing so might complicate the recovery of your information. _____________________________________________________________________________________________________________ 2. We prepared an update V4.7.3 to correct this issue, which is now available for download. This update addresses the problem you encountered with the deletion of wallet content in the app. https://apps.apple.com/us/app/appbox-pro/id318404385 _____________________________________________________________________________________________________________ 3. After the update, the information in your wallet should automatically be restored to its previous state. _____________________________________________________________________________________________________________ We apologize for the inconvenience this has caused and appreciate your patience while we resolve this issue. Should you have any more questions or need additional assistance, please don't hesitate to reach out. _____________________________________________________________________________________________________________ Best regards, _____________________________________________________________________________________________________________ Steven Customer Support ALLABOUTAPPS
After 12 years, ALL of my data has been wiped!
To say that I’m annoyed and angry would be a major understatement
Response from developer
Hello, _____________________________________________________________________________________________________________ Thank you for contacting us regarding the issue with your AppBox Pro app after the recent update. We're aware of the problem where users are experiencing a loss of information and are actively working on a fix. _____________________________________________________________________________________________________________ Here are the steps we recommend: _____________________________________________________________________________________________________________ 1. Please avoid reinstalling the AppBox Pro app or trying to restore data from backups at this stage. Doing so might complicate the recovery of your information. _____________________________________________________________________________________________________________ 2. We prepared an update V4.7.3 to correct this issue, which is now available for download. This update addresses the problem you encountered with the deletion of wallet content in the app. https://apps.apple.com/us/app/appbox-pro/id318404385 _____________________________________________________________________________________________________________ 3. After the update, the information in your wallet should automatically be restored to its previous state. _____________________________________________________________________________________________________________ We apologize for the inconvenience this has caused and appreciate your patience while we resolve this issue. Should you have any more questions or need additional assistance, please don't hesitate to reach out. _____________________________________________________________________________________________________________ Best regards, _____________________________________________________________________________________________________________ Steven Customer Support ALLABOUTAPPS
Stop the advertisements!
Response from developer
Thank you for reaching out and sharing your concerns about the advertising issue in AppBox Pro. We understand how frustrating this can be, especially since you have the Pro version which is intended to be ad-free. _____________________________________________________________________________________________________________ To resolve this issue, we kindly ask you to update your AppBox Pro app to the latest version, V4.7.3. This update is designed to correct the advertising problem, ensuring that no ads appear for users of the Pro version. _____________________________________________________________________________________________________________ You can download the update from the following link: https://apps.apple.com/us/app/appbox-pro/id318404385 _____________________________________________________________________________________________________________ After updating, the ads should no longer appear. We apologize for any inconvenience this has caused and appreciate your understanding as we work to improve your experience with our app. _____________________________________________________________________________________________________________ Should you encounter any further issues or need additional assistance, please don't hesitate to contact us again. _____________________________________________________________________________________________________________ Best regards, _____________________________________________________________________________________________________________ Steven Customer Support ALLABOUTAPPS
Unwanted ads
Pop up adds
Very disappointing they did that
Response from developer
Thank you for reaching out and sharing your concerns about the advertising issue in AppBox Pro. We understand how frustrating this can be, especially since you have the Pro version which is intended to be ad-free. _____________________________________________________________________________________________________________ To resolve this issue, we kindly ask you to update your AppBox Pro app to the latest version, V4.7.3. This update is designed to correct the advertising problem, ensuring that no ads appear for users of the Pro version. _____________________________________________________________________________________________________________ You can download the update from the following link: https://apps.apple.com/us/app/appbox-pro/id318404385 _____________________________________________________________________________________________________________ After updating, the ads should no longer appear. We apologize for any inconvenience this has caused and appreciate your understanding as we work to improve your experience with our app. _____________________________________________________________________________________________________________ Should you encounter any further issues or need additional assistance, please don't hesitate to contact us again. _____________________________________________________________________________________________________________ Best regards, _____________________________________________________________________________________________________________ Steven Customer Support ALLABOUTAPPS
Worked out how to restore purchase to remove ads again
Then I worked out that if you go to settings and scroll down there is the option to restore purchase which it verified prior payment immediately and removed ads again. So now back to 5*
Response from developer
Thank you for reaching out and sharing your concerns about the advertising issue in AppBox Pro. We understand how frustrating this can be, especially since you have the Pro version which is intended to be ad-free. _____________________________________________________________________________________________________________ To resolve this issue, we kindly ask you to update your AppBox Pro app to the latest version, V4.7.3. This update is designed to correct the advertising problem, ensuring that no ads appear for users of the Pro version. _____________________________________________________________________________________________________________ You can download the update from the following link: https://apps.apple.com/us/app/appbox-pro/id318404385 _____________________________________________________________________________________________________________ After updating, the ads should no longer appear. We apologize for any inconvenience this has caused and appreciate your understanding as we work to improve your experience with our app. _____________________________________________________________________________________________________________ Should you encounter any further issues or need additional assistance, please don't hesitate to contact us again. _____________________________________________________________________________________________________________ Best regards, _____________________________________________________________________________________________________________ Steven Customer Support ALLABOUTAPPS
Paid for this app so I wouldn’t get adds
Do not buy thiss app. They will ask more money after you pay.
Response from developer
Thank you for reaching out and sharing your concerns about the advertising issue in AppBox Pro. We understand how frustrating this can be, especially since you have the Pro version which is intended to be ad-free. _____________________________________________________________________________________________________________ To resolve this issue, we kindly ask you to update your AppBox Pro app to the latest version, V4.7.3. This update is designed to correct the advertising problem, ensuring that no ads appear for users of the Pro version. _____________________________________________________________________________________________________________ You can download the update from the following link: https://apps.apple.com/us/app/appbox-pro/id318404385 _____________________________________________________________________________________________________________ After updating, the ads should no longer appear. We apologize for any inconvenience this has caused and appreciate your understanding as we work to improve your experience with our app. _____________________________________________________________________________________________________________ Should you encounter any further issues or need additional assistance, please don't hesitate to contact us again. _____________________________________________________________________________________________________________ Best regards, _____________________________________________________________________________________________________________ Steven Customer Support ALLABOUTAPPS
