Basic functions don’t work
Properties are clearly uploaded with ‘no price’ (even though they know exactly what they want for it) and then used to flood search results for much lower value houses, meaning it’s the end user whose time is wasted getting meaningless alerts and picking apart irrelevant search results.
It is a basic function of a real estate search app to allow a user to generate search results relevant to their stated parameters - this app cannot do that.
Response from developer
Hi there, I’m sorry to hear that you’re facing challenges while using our app. I completely understand how frustrating it can be when property prices aren’t clearly displayed—unfortunately, this is a complex aspect of the real estate market. While the app doesn’t currently have an option to filter out properties without displayed prices, setting a price filter should help ensure that the properties shown—and the ones you receive in your alerts—are within the price range you’re searching for. Your feedback is incredibly valuable to us. I’d love to hear more details about your experience so we can improve. Would you be able to email us at mobileproducts@domain.com.au? Cheers, Matias
If you can’t login it’s no use at all
More filters
Need to create an account
Response from developer
Hi! Yes, that's correct. We found that the vast majority of users wanted to create an account so they could save properties or receive alerts, so we simplified the app by introducing the account creation when you first open the app. We would like to understand how this is a problem for you. If you don't mind sharing your thoughts, please email us at mobileproducts@domain.com.au . Thank you!
Garbage App
Response from developer
Hey there, I'm sorry to hear that you're encountering an issue with the app. Based on your feedback, it seems like the problem is related to the sorting order of your shortlist, is that correct? We'll look into what might be causing this issue and work on a fix. In the meantime, if you could provide more details about the problem you're experiencing by emailing us at mobileproducts@domain.com.au, it might help us speed up identifying it and finding a solution. Also, feel free to reach out with any other feedback you have or issues you've encountered. Cheers, Matias
Great experience, except for one thing..
However, similar to some other reviews, I have noticed that the performance went south in one of the past updates. It used to be super fast and responsive, but now it often lags and is janky when moving the map around and zooming in and out. My phone also gets really hot.
As a note to developers, perhaps the issue is that all the work is being done on the main thread, including the search and filtering. Keeping UI updates on the main thread and putting everything else on a background thread would be the ideal way to handle this.
Response from developer
Hi, thank you so much for sharing your feedback. I'm glad to hear that you are finding the app helpful. Regarding the performance issue, I'm keen on understanding better when this is happening so we can try to identify the cause and work towards fixing it. Could you please reach out to us at mobileproducts@domain.com.au with some more details? Specifically, let us know what device you are using, what iOS version you are running, and if this lag occurs every time or sometimes. Also, please mention if it happens from the beginning or after using the app for a while. Cheers, Matias
Why the hell do I need to give you an email address
Can’t login from an iPad
Misrepresentation by property agents
Yours faithfully
Mark
Response from developer
Hi Mark, I'm truly sorry to hear about the challenges you faced during property inspections. It's disheartening when technology doesn't align with our expectations, and I sincerely apologize for any inconvenience. While there are situations beyond our control, we're committed to improving our services. Your feedback is invaluable in this process. If you have more insights, pain points, or ideas to share, I'd love to connect with you. Reach out at mobileproducts@domain.com.au. Wishing you the best of luck in finding your next rental property. Cheers, Matias
Properties with prices please!
Response from developer
Hi Carloscata, We understand the importance of being able to see prices on properties for sale. Unfortunately, this is an aspect that we don't have full control over. Recognizing the significance and complexity of property prices, we've been focusing on introducing new features to assist users in gaining a better understanding. The two main features we've added are "Recently Sold Properties" and "Suburb Insights." I encourage you to give these features a try to see if they help you in understanding property prices better. If you have any questions or would like more information, feel free to reach out to me at mobileproducts@domain.com.au so we can discuss further. Cheers, Matias
