PRTG User Reviews

Top reviews

Leave a Review PRTG
  • Last update broke the widget.

    Love PRTG but the last update broke the widget again.
  • Excellent

    Well done and checks all the boxes I need for monitoring on the go. Widgets appear to not be working on iOS 14.4.1; they come up as blank boxes. If this gets fixed, easily 5 stars.
  • Good but Missing an Important Feature

    I work for a company that heavily utilizes PRTG with over 20,000 sensors. Given that many every once and a while PRTG will throw false alarms because it simply didn’t receive a packet, some weird WMI error, etc.

    To make this app useful, it really needs the “Scan Now” button present on the full browser version. I’d much prefer tapping it on my phone at 3AM than having to get up, log into my computer, just to tap “Scan Now” and watch it go away.
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  • App Freezing

    App freezes when selecting a sensor after launching. Can’t actually see any of my sensors or interact with them. I’m on iOS 14.2.1 and app version 20.3.0.
  • Needs an update

    App freezes when trying to view certain sensors. I have iPhone 12 with iOS 14.2.1.

    Developer Response

    Hi there, We are aware of this problem and it will be fixed in the next release, comming soon. Cheers, Paessler AG
  • Great when it works

    App constantly freezes.
  • App freezes

    This app has been typically great for me, but I’m starting to see the app just freeze and you have to close it and reopen. After reopening, it freezes again. I’ll rate more stars once the app is fixed

    Developer Response

    Hi there, We're sorry to hear about your frustration! We are aware of this problem and it will be fixed in the next release. Cheers, Paessler AG
  • Freezing and crashing

    App freezes the crashes when viewing a device and tapping back to go back to the top level. Cloud trial off to a rocky start already....

    Developer Response

    Thank you for your feedback regarding the app. We're sorry to hear about your frustration! We are aware of this problem and it will be fixed in the next release. Cheers, Paessler AG
  • Amazing, but Bug Within Settings Menu

    This is an amazing tool with a lot of functionality for monitoring devices on the go. The one problem I’m having on iOS though is the fact that when I go to my settings menu, all text is invisible until I click on something, so I have no clue what settings I’m changing or enabling. This is critical for changing notifications on my device, etc, so once this gets resolved I would change my rating to 5 stars.
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    Developer Response

    Hi there, Thank you very much for your review! If this problem still occurs in the current version, please send us an email to support@paessler.com. Cheers, Paessler AG
  • Freezes every time

    The app is it useless. Freezes every time I’m using it within a minute. If I scroll my lists or touch it at all it freezes. If somehow I managed to get to a monitor it will freeze before the first refresh. And yes I have deleted the app and tied to reinstall.

    Developer Response

    Hi there, we're sorry to hear about your frustration! We are aware of this problem and will fix it in the next release. Cheers, Paessler AG

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