Albert Heijn supermarkt User Reviews

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Needs translation option

Overzichtelijk online winkelen

Wil je een lekker hAppie
Koop dan online bij ome Appie
Met kerst lekkere en betaalbare gerechten
Zonder teveel te moeten vechten
Je moet het er eens op wagen
Je maaltijden zullen altijd slagen

Vrolijke feestdagen en een voorspoedig nieuwe jaar 2023

Wladímir O. Martina, alias WÒMPIE

Response from developer

Hoi Wladímir, wat een leuke review! Dank hiervoor. Wij wensen jou ook fijne feestdagen en alvast een gelukkig nieuwjaar. ^Yasmine, Team AH-App

Fijne winkel

Altijd aanbieding en lekker gezond eten

Response from developer

Hoi Olai2906, fijn om te horen dat de app altijd mooie aanbiedingen voor je kan bieden. Hopelijk mogen we je nog heel lang assisteren bij het boodschappen doen! ^Tyron, Team AH App

Please add English

Great app but please add English language, would make it perfect for me.

Response from developer

Hi Ajayshah95, we are aware of the feature wish to have an English version of our AH App. Due to several of our complex systems, this is a complicated challenge to develop on a short term. We have noted your request and definitely wish to pick this up when possible. ^Tyron, Team AH App

Good app!

Very complete information available in the app

Makes life easy

Love this app. User friendly.

Response from developer

Hi Speakingvolumes, thank you for your review. We are very glad to hear our app is perceived as user friendly! ^Tyron, Team AH App

Useful but lack of English is an issue

The app is good (generally) for orders, but it’s a bit frustrating that there’s no option to change the language to English. Would be helpful if you could also have an option to return crates.

Response from developer

Hi Mohsin, thank you for your review! We are aware of the feature wish to have an English version of our AH App. Due to several of our complex systems, this is a complicated challenge to develop on a short term. We have noted your request and definitely wish to pick this up when possible. In the meantime, you can always contact customer support if we can aid you in using functions of our AH app. Crates can either be returned with the next delivery, at your last delivery or at many of the AHNL Service desks throughout the country. Please contact us through Customer Support so we can help you find a suitable store near you! ^Tyron, Team AH App

Do not order delivery from AH

I ordered delivery after many times of doing so. The delivery person did not come, but said they did . I was home the whole time in front of the bell. They called me from an anonymous number which my phone automatically blocked as spam. AH then charged me 50euros for the missed delivery and refuses to waive it
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Response from developer

Hi Yoga, we're sorry to hear something went wrong with the delivery. Could you please contact our customer service through the AH app or through AH.nl/klantenservice and mention case 254156480 so we can reinvestigate what happened in your case? Thanks in advance! ^Tyron, Team AH App

English

Would make it even more perfect!

Response from developer

Dear, we have indeed received several questions or reviews about an English version of the app. We definitely want to pick this up. However it is a complicated challenge for a company like Albert Heijn because we have to deal with several complex systems. For that reason we cannot deliver an English version in the short term. ^Kas, Team AH-app

English version

It’s super strange that in a multicultural country like Netherlands this app doesn’t offer an English version (at least to use the app, I’m not talking about the products). And it’s more strange see comments here from 2 years ago asking that and they saying that would be provided.

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